Auto Macy Hotel

The hotel is at a good location but not the hotel cos almost all the didi don’t come in to this alley and not aware of this hotel Hotel is very pretty and room is very nice There’s a free pickup from the train station which is very nice and plus point for the hotel However the staff needs more training in terms of their services and professionalism. Their standard is obviously not at the hotel’s level. When I reach on the first day, the young lady and gentleman that assist us with the check in is nice and friendly. However after that it’s always an older plump lady that is at the front desk during the day and her attitude doesn’t makes me comfortable. I was writing something to pass to her and she keep rush me to be faster and the way she talks makes me feels as if I’m at a market instead of hotel. And also the aunty that manned the laundry area. When I was washing my clothes around 3-4pm, she said I occupied both laundry pod and other ppl can’t wash it. I told her nicely that I will come and take out the cloth on time. I mean there’s so many ppl that leave their clothes in the laundry and dryer pod after clean and dried for hours or overnight. Doesn’t that occupied the pod as well and others cant use it? Then she still continues to nag and said me about using both pod. Once again I told her nicely the same statement. Then she continues again and keep repeating the same thing to me over and over again and I snap back at her only she stop. What’s wrong with her? There’s a saying 给你脸 你还蹬鼻子上脸了？以为我很好欺负吗？Please give more training to both of the staff so they don’t ruined the reputation of your hotel. And there’s a staff that told me to pay for the lost card. I misplaced a card before with other hotel and never been told to pay for it. They just simply void the card. It’s only 10-20 rmb which is not a lot tho but it really ruins my impression for this hotel. I mean this hotel is very pretty and I would love to stay there again if I’m visiting Lonyan again but with this kind of staff around, I will think twice before deciding my stay next time. I stayed Wanda and Fliport Hotel in Lonyan before and the price for these 3 hotels doesn’t difference much but their staff definitely handle customer with more professionalism and better attitude

Very nice design hotel, the staffs are polite and welcoming

很少評價酒店，但是這個酒店真的想好好誇一誇，前台妹妹很温柔熱情，我先讓她們帶我參觀了一下帶浴缸的房型，果斷選擇加價升級，浴缸有配一次性浴缸套，水壓沖力剛好，之前在別的酒店住水壓都很小，客房衞生也好，外賣機器人送餐便利。最重要中途不小心不弄臟了床單，和前台説完之後馬上來換了。所以又續住了一天，以後來龍巖還會過來的

昨天住的酒店環境非常不錯呀，和酒店聯繫了一下能不能接站，因為下雨不方便，雖然是臨時約的接站，但是酒店還是給安排好了，這點為客人考慮的服務非常不錯，房間的小度很靈敏，且對接了外賣提醒功能，超級方便，前台還提醒可以租借功能枕，睡的挺舒服的，退房時也貼心的送了一份伴手禮，一些龍巖特產小零食，又給我對龍巖好的印象加深啦，下次來還住你們酒店[呲牙]

第一次選擇這家酒店，真是意外，圖片展示真實，環境非常不錯，當天預約了接站服務，前台小姐姐給安排妥妥的，居然還是騰勢商務車來接，到店服務也非常熱情周到，下雨天保安大叔撐傘來迎接，最重要房間內全是智能設備，帶來極大的方便，非常難得在這個城市可以享受到這個價格且性價比那麼高的酒店，推薦！！！

近期住過最滿意的酒店！！入住還送了小零食 酒店位置離動車站近，停車也方便。旁邊步行三四分鐘就有一家很有名的牛肉店，好吃！價格又實惠，不懂是不是龍巖的物價不高！這個酒店兩三百的價格，比外面七八百的酒店住起來還舒服！ 設施：全屋智能非常靈敏，開窗簾開投影開燈空調什麼的都不用起床，講個話就可以了。廁所馬桶也是智能馬桶，加熱和自動沖水，自帶燈光，晚上起夜上廁所都很方便。淋雨噴頭的水壓很大，而且水熱的非常快，裏面帶了沐浴乳是檸檬草味道的我超愛！ 酒店的投影儀是我目前去過的最清晰的，沙發也乾淨沒有異味。 衞生：整個酒店空氣都很清新，沒有那種很濃的香水味，房間乾淨整潔！ 下次再來龍巖肯定還會選擇這家！！！