Sea Horse Motel

On our last night of a three night stay, we were awakened at 12:49am by a Fire/Carbon Monoxide alarm siren. We called the emergency phone number posted on the office door and were told by Elena the owner "it is probably a false alarm". Not the most reassuring answer when Carbon Monoxide can kill people, but we hoped for the best. At 5:45am the siren went off again, and this time I noticed water pouring in under the wall. We luckily were able to get all of our stuff out of the room before it got soaked. The owner arrived on the scene shortly thereafter and told us the pipe burst in the office next door to our room. Unfortunately instead of enjoying a relaxing last morning on the beach, we had to evacuate a flooded room. I requested a refund of one night due to our inconvenience. Elena (the owner) agreed to a 50% of one night refund but then when she kept trying to explain that the false alarm in the middle of the night was not her fault, and I kept trying to tell her that it doesn't matter whose fault when your are awakened, she hung up on me then emailed saying she changed her mind and decided to not give me any credit for our inconvenience, and that I should "Do whatever you need to do". So posting this warning to future guests to beware is exactly what I needed to do. Great location, but lousy customer service.

This was a very clean motel, but lacked some basic needs for a longer stay. My sister and I only stayed one night, but anything over 3 nights would be tough especially if more than 2 people are sharing a room. The biggest challenge was that there was only one tiny mirror in the whole room and that was the small vanity mirror above the bathroom sink. So unless you bring your own mirror, only one person can get ready (hair, makeup, etc) at a time. Every hotel room should have a bathroom mirror as well as a full length wardrobe mirror somewhere in the room. We also had a room on the 3rd floor and there was no elevator. So, if you have large luggage or multiple bags, you will feel like you got your workout in for the day. Ground level rooms should be requested for older people or for people with mobility issues. I also think that beach badges should be included in the price of our stay. They were an extra charge of $5 pp per day. The room though for the bare bones that it is, was exceptionally clean. I would consider staying there again if I only need a one night stay, but I’ll be sure to pack lighter. It’s in a great spot on the island, centrally located and close to restaurants and shopping.

A very nice beach motel, clean, handy, great staff. 3 blocks from the ocean and 3 from the bay. Also has a pool. Nothing is really far as the island is 18 miles long. Good vacation.