Hoteles Preferred en Londres

Super ubicación y hospitalidad. Tenemos una maravillosa bebida de bienvenida en el hermoso salón de lobby. El cuarto es fabuloso, limpio y elegante. También hemos probado el restaurante que tiene excelente comida. Se recomiendará y volverá.

Located just behind Selfridges. Great access to most of the shopping places. Everything is perfect besides the room seems a bit ageing. Service is great that the stuff is very helpful.

La calle del hotel está tranquila, la ubicación es muy buena, a 500 metros del palacio de Buckingham, el cuarto de primer piso de nuestra vivienda, la luz no es suficiente, el piso de madera está envuelto en un sonido, el departamento de desayuno tiene una buena actitud de servicio, y el huésped es muy bueno.

El desayuno del hotel es bueno, está cerca del edificio de la estación de aeropuerto, 482 autobuses pueden llegar al hotel, la higiene de la habitación está bien, la habitación es también grande, el precio es muy bueno. Después de la reserva de Trip.com, el hotel no tiene depósito, es muy conveniente. Venga dentro de 20 boletos de un jefe de T4. El estacionamiento es grande, va a la ciudad para jugar, sentarse directamente en el metro, pronto es muy conveniente.

Si decides alojarte en Grosvenor House Suites, te encontrarás en una fantástica zona de Londres (Centro de la ciudad de Londres), a solo unos pasos de Hyde Park y a apenas 7 min a pie de Marble Arch. Además, este apartotel de lujo se encuentra a 0,8 km de Piccadilly y a 0,9 km de Hyde Park Corner.Aprovecha las instalaciones recreativas, que incluyen gimnasio abierto las 24 horas y bicicletas de alquiler. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).Aprovecha el servicio de habitaciones las 24 horas de este apartotel. Se ofrece un desayuno completo todos los días de 07:00 a 11:00 con un coste adicional.Tendrás check-out exprés, tintorería y un servicio de recepción las 24 horas a tu disposición.Reserva una de las 130 habitaciones con cocina, frigorífico y horno, y disfruta de una estancia inolvidable. La conexión wifi gratis te permitirá estar al tanto de todo. Para tus momentos de ocio, tendrás una televisión de pantalla plana de 51 pulgadas con canales digitales. El cuarto de baño con bañera y ducha independientes está provisto de bañera profunda y cabezal de ducha tipo lluvia. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.

El vestíbulo es hermoso, las habitaciones son muy comunes, la recepción es amable pero poco profesional y no está familiarizada con el proceso. Como mis dos pedidos estaban separados, pensaron que no me presenté y me multaron al día siguiente. no sabia como solucionar el problema. No vale la pena el precio, recomiendo ir a Curio Collection en el este de Londres. El vestíbulo es hermoso, sin embargo, las habitaciones son muy básicas, la recepción es amable pero no profesional y no está familiarizada con el proceso. En vista del hecho de que mis dos pedidos están separados, pensaron que no me presenté al día siguiente y. Fueron multados y el personal de recepción no supo cómo solucionarlo. No vale la pena el precio. Se recomienda ir a Curio Collection en el este de Londres.

La recepción del hotel es útil y amable. Sólo tuve una experiencia infeliz con el personal de mantenimiento de la casa. La primera vez, cerré la puerta dejando la llave en el interior, un joven guardador pasó por, le pedí amablemente su ayuda. Me dijo que “contáctense con la recepción” con una actitud impíamente, caminando inmediatamente, pero todavía puedo oírla mumular “no es mi trabajo”. La segunda vez, yo y mi amigo vinimos a su habitación mientras el guardaespaldas estaba limpiando, la vimos colocar todas las cosas (cafe, té, botella de agua) en el armario de Garbage y rellenar en el cuarto. ¿Es una práctica común en el hotel? Aunque los sacos de café, la botella de agua se sella, pero el estiércol se utiliza para la estiércol, no para esas cosas.

Be careful of being unknowingly charged with a ‘discussionary charge of tips’ (supposed to be A Conpulsory charge of tips, don’t be fool by the name, it is non-discussionary) AFTER CHECKING OUT of the hotel. I was being charged with a discussionary charge of the tips on the credit card automatically without being informed upfront after I checked out and left the hotel. When I checked out, i was informed at the counter that they were closing their account for previous day and they would help me check out my room and email me the invoice of my stay after they finished closing account. As a result, I innocently left the hotel since I thought a 5-star hotel would not have anything gone wrong. However, I was totally wrong until I saw extra charges on my credit card while not receiving any so called invoice from the hotel at all. I then reached out to Trip.com to request for the invoice that they have promised to send to me and it was then I was informed that the extra charges were from a discussionary charge of tips. I wasn’t happy about the way this was done hence I requested for a refund for this since it clearly stated this is a DISCUSSIONARY fee, not a compulsory fee. However, I was informed that this is a Non-refundable fee and my request was denied. Out of so many hotels I have stayed, it is unbelievable that in a 5-Star hotel, I was forced to pay something that wasn’t even being informed upfront. In addition, with the fee name suggested, it is a discussionary charge of tips NOT a compulsory charge of tips, the hotel has forced the customers to pay it as COMPULSORY CHARGE OF TIPS. In addition, the hotel services were very inefficient and lot of rooms for improve. We ordered for an in-room meal and we were told that it would take about half an hour to deliver. Hence we waited, and until an hour later, there was no update on our meal and we had to make a call again to check for the progress of our meal. It was then we knew there was a delay in the meal. By the time we done with our meal, we made the call again to request for someone to collect the plates, we literally waited for more than an hour and had to call twice before someone came to pick up the plates. This shouldn’t have been the service received in a 5-star hotel and the worst of all, the hotel should have more transparency in their charges and should have informed the customers on the charges upfront before the actual charging. When we signed for the amount paid for the meal, there were no statement on the discussionary charge of tips at all, and we didn’t expect there would be as we were not even informed. It is not that we are unwilling to give the tips and we did give the tips during the stay. However, it made us very uncomfortable that we weren’t informed anything upfront and it was charged to my credit card AFTER we CHECKED OUT of THE HOTEL. It made us feeling very unsafe to provide the credit card to the hotel as they can charge whatever charges they want after checking out the hotel. In addition, it is a discussionary charge, isn’t it should be discussed before I was being charged? If not it should be called a a compulsory charge of tips.

Go to the Beaumont with beautiful people, excellent dining at the Colony, afternoon tea is good as well. Grand bathroom with D.R. Harris shampoo to pamper yourself, remember to borrow the FT weekend for reading, it elevates your knowledge to great London.

BoTree is one of the best I have stayed by far in London. You are greeted by the friendliest team from the guest relations to the concierge and even the bartenders. They all left me a lasting impression and I will be back definitely! Special shout out to Bam, the best guest relations officer I have met. Thank you Marco and Simone from the concierge team as well. They are the best persons to go to if you need good suggestions to go in London.