Thistle London Holborn

Excelente ubicación y capaz de acceder a todas partes. Bastante espacioso incluso para una habitación estándar. Solo el suministro de agua para la ducha era un poco inestable. Tomó más de 5 minutos tener agua caliente para la ducha y luego no pude ajustar la temperatura del agua. El agua estaba demasiado caliente, incluso giró el grifo al centro

Hotel bien ubicado cerca del Museo Británico y del gran centro de la ciudad de Londres. Es un hotel de buena calidad/precio para una familia que visita Londres.

Es difícil aparcar un coche privado ya que hay un carril bus enfrente de la propiedad. La habitación doble que me ofrecieron tenía una vieja unidad de aire acondicionado que era ruidosa. Rafael, el gerente nocturno, pudo ofrecer una habitación diferente y resolver la situación de manera amistosa. En general, es un hotel lo suficientemente bueno si se hospeda a corto plazo y busca una ubicación central.

Encantador hotel, personal amable y servicial. La habitación estaba muy limpia y cómoda, con una gran cama tamaño king y una gran bañera. El hotel está muy cerca de todo lo que necesitaba, a unos 10 minutos a pie de Oxford Street. Yo recomendaría mucho este lugar.

Hotel was conveniently located outside a bus stop with buses going to Oxford Circus, SOHO, Chinatown etc. Area is relatively safe. Hotel-wise not the best for a four star. Definitely can improve on service and cleanliness. Probably also time for a refurbishment of furniture and white appliances. AC was making weird noises the entire time of the stay, shower door wasn’t working, surfaces weren’t not clean (we used a wet wipe right after housekeeping and it was so filthy - yucks!). Oh and the room only comes with shower gel and shampoo in terms of amenities (unlike the long list it states in description).

Hotel is located at SOHO of London with many shooters nearby, such as Primark, Sainsbury's, MacDonald, Burger king and etc. If you make your choice with breakfast at hotel, it is a fantastic English breakfast with full variety of tea, drinks and fruits. I would strongly recommend to include the breakfast in your hotel booking as it is very worthy when you have your breakfast outside.

Arrived at hotel and had booked executive room with sofa bed. Enter room and no sofa bed. I called reception and they shared that sofa beds are not in all executive rooms. However, I specifically booked executive room with sofa bed. They then came with an extra bed. The safe in the room had an error, called someone, they said maintenance finish work at 4:30 so they can’t come until tomorrow. Went to the bar, no signs anywhere saying card payment only. Order, the server didn’t share on order card payment only. Go to pay in cash - exact money and this was refused. No acknowledgment that we were not informed at all with no signs. Server and manager were laughing at us, shared he would have to stop me from leaving if I paid cash. The staff need serious training, a let down to the whole experience. I understand that card may be more secure, but so is a working safe in a room where staff can access. Avoid.

Excellent experience. A bit expensive, but feel very comfortable and relaxed.

We stayed at this hotel for 4 nights and gave feedback on day of arrival and again on the second day that the towel rail cannot be heated up but the matter remained unresolved on the day we departed. There was complimentary bottled spring water in the room on day of arrival. However, unlike all hotels where bottled water are replenished everyday, this hotel does not. Toiletries such as tooth paste, tooth brush and body lotion are also not provided. There was only one small bottle of shower gel and one small bottle of shampoo with conditioner provided throughout our stay. As we had booked the room for 3 pax over 4 nights, we had expected the housekeeping to top up the supplies when they cleaned the room but to our disappointment, there was no replenishment and we had to call the reception to request for topping up. Location wise, this hotel is within close proximity to The British Museum, a short stroll to Covent Garden and Chinatown and there are many eateries within 5 min walking distance.