Hotel Xenia, Autograph Collection

地理位置很方便，酒店設施和房間很老

This is a boutique hotel and the rooms are very tiny, which is typical in London. I was on a solo trip and was barely able to walk around in the room. Thankfully, I spent most of my days exploring the city. The best thing about the room is the bathroom products are by L'occitane. FYI, the London Marriott Kensington is across the street and has larger rooms. Another big Issue! The walls are super thin. I could hear whole conversations. The guy next door was sick and coughed up a lung every night! I never said a word. I put my ear plugs in, took my melatonin and went to sleep. I was pretty quiet and only turned the television on twice at a low volume. The guy next door banged on the wall until I yelled for him to stop it. The hotel centrally located in Kensington on Cromwell Road. The Cromwell Hospital is next door and it is easy to get to the Natural History Museum, the Victoria and Albert Museum, Harrods and many restaurants and cafes via the bus and Picadilly train line. You can walk to the Earl's Court station (about 7 minutes) and the Gloucester Road Station (about 9 minutes). I found the Gloucester Road station easier to get to because it is a straight walk, no turns and it took me about 5 minutes to get to it each time. The restaurant is okay for drinks and small bites. I love the culture in London and know that good food can found elsewhere. I spent my time eating at African, Caribbean, Middle Eastern, and Asian restaurants. Customer service was fine and I did not experience any rudeness or lack of service. People were always quick to help.

We had a lovely stay. Very friendly and helpful staff, spotlessly clean and a nice breakfast where we were looked after by Albano. The only 2 downsides was being in one of the rooms over looking the very busy Cromwell road but then it is London. Also in the bar area settling in to 2 super cocktails made expertly. We were surprised to see 2 people come in setting up their KFC’s and stinking the place out. First ever time we’ve been in an upscale bar allowing this. Most hotels might want to encourage meals to be ordered from within the premises. Other than these minor gripes this was a most enjoyable stay and only a short walk away from Gloucester Road tube.

Friendly, helpful staff, service with a smile, beautifully appointed hotel. Stay here. You won’t regret it. Yes, some rooms are small, but the ambiance and professionalism more than make up for it. We arrived tired and were transported to the utmost comfort.

I wanted to stay in a London neighborhood and this South Kensington area was charming. The service stood out, some of the best we’ve ever encountered. The lobby and restaurant are beautifully decorated and they have two bars. The breakfast buffet was very good with a variety of local and standard breakfast items, including a ton of fresh pastry items. As with a lot of these boutique city hotels, they squeeze rooms into existing spaces. The elevators are small, but fortunately there are two of them. Our room was tiny, we had about 3 feet of space around our king sized bed. Our friend’s room was much larger and they had a mini fridge and bathtub that we did not. We got in late and left early, so it didn’t really matter. If you are staying there longer than that, ask to see your room if you can.