Trafalgar Square by Excel Apartments

Apartment is HIGHLY lacking in safety! One night I was upstairs in the kitchen, my young daughter was in the front bedroom with the door closed, my son in the shower, my wife in the other bathroom. I hear a commotion in the downstairs hallway and hollered out to see what was going on. I got no response but heard a door close. I look down to see the locked front door closing. I rush down to open it and see no one. I headed down the steps to find the person from the lower unit entering their room. They stated they had mistakenly went to the wrong floor. Their door code worked for our door. This was Extremely concerning, and made my wife feel very uncomfortable. For this reason alone, I would be very cautious about booking. Check in process was overboard. Multiple contacts and documentation requirements that felt unnecessary and interruptive. Of a 3 week trip and 8 hotels/apartments this was by far the most difficult to deal with. Size and comfort of the apartment was great. Location was good with lots of things nearby. The upkeep of the apartment was lacking with several things damaged, broken, or not working. The washer/dryer made clothes come out with a terrible odor. The unit was not clean at all with large clumps of hair and dust found throughout, and dishes were dirty with chunks of food on them.

Pros: Great location near shopping, restaurants and transportation. Also it was clean. Cons: Over 60 steps to get to unit on narrow curving stairs. No control over AC and no way to reach landlord. Very noisy with sirens at night with nearby law enforcement building. Street side bedroom very bright early in the morning with inadequate shades and curtains.

Adequate but tired The location is the winning factor for this property. Communications were a bit 'lecture/school teacher like' but did provide all the info I needed. The property is tired, broken sofa, broken blinds, but the bed was comfortable and the bedroom quiet and dark (as you'd want). Poor toiletries provided (barely enough for 1 night - I stayed 4) and poor/no discernible eco/recycling efforts. I suppose the summary is it was adequate but there are better properties for the money in the same area.