Monarch House - Serviced Apartments - Kensington

Excelente ubicación, justo en Kensington High Street. Cerca de la estación de metro y de muchas paradas de autobús. Hay un mostrador de atención al cliente justo al lado, lo cual fue genial y conveniente. Se puede ir caminando a Notting Hill y Hyde Park. El personal fue muy amable. Teníamos un apartamento de 2 habitaciones, que era enorme y estaba limpio. Equipamiento de cocina completo para cocinar. El único inconveniente fue el horario, ya que estaban haciendo una renovación completa en la entrada. Tuvieron que cerrarlo por completo a mitad de nuestra estadía y tuvimos que entrar y salir por el estacionamiento del sótano, lo que lo hizo un poco complicado. Además, después de hacer el check out, necesité usar el baño, que aparentemente no tenían. El personal simplemente me dijo "No hay baño", se encogió de hombros y no ofreció ninguna alternativa. Esto fue antes de una hora y media de viaje en auto hasta el aeropuerto, así que imagínese mi tortura. Si este fuera el caso, al no tener un baño público, debería estar preparado para tener alternativas (por ejemplo, dónde está el baño público más cercano). El personal no ofreció ayuda, solo me dijo "pruebe en los restaurantes de los alrededores".

We travelled to London for a week during half term with my husband and our twin boys of 11 yrs old. We opted for the option of serviced apartments instead of hotel as we enjoy the space, flexibility and privacy they offer, coupled with the safety of a 24/7 emergency service. Monarch house ticked all the boxes and more! We felt at home from the moment we arrived. Accommodation was extremely clean and tidy. The two bedroom apartment was very spacious, offering two large bedrooms, two large bathrooms, fully equipped large kitchen with washing machine, spacious living and dining area and even storage area for our luggage. We appreciated the fact that the facility was warm and cozy and the beds and linen were extremely comfortable. During the week the apartment was serviced three times with linen change (which was more than expected). I particularly want to mention the staff! Heartfelt friendly and polite, offering to help in anything we asked for. The location of the place is super! You are within walking distance from High Street Ken and Earls Court tube while there are numerous bus services running just outside the door. There is a Waitrose just next to the facility and numerous, lovely food options for quick bites etc just a minute away. For breakfast we had buns and pastries delivered to our door or opted to walk just 2 minutes to the nearby bakeries in the early morning fresh air. A couple of evenings we stayed in for a home movie evening with the boys, after a day in the city, cozying with a blanket on the sofa, and the apartment offered just the facility for this! Monarch House made our stay feel home, exactly as we wished for! We are definitely staying there next time we are in the city. Thank you! M

Our family of 4 stayed at Monarch Serviced Apartments for 6 nights over Christmas. This was our first trip to London and we were delighted with the location. Close to multiple bus lines and the tube, it was the perfect spot to explore many of London's sites from. It was super quiet, the reception staff were friendly and it was a bonus having the supermarket next door. We will definitely stay here again and will recommend this to our family and friends.