Usuario invitado
20 de febrero de 2025
My partner and I were visiting the area and tried to find a nice place to eat, I choose the Bridge End Hotel because It looked nice, We sat down and while the place was busy no staff came to see us at all, The different waitresses walked by they looked at us but carried on, After about 10 or 15 minutes I went to the bar to place an order and to ask what was up, I asked a barman about ordering at the bar or wait for someone to come to us, He said that we were in the seating area and someone would be with us. I placed an order for some drinks which were over priced, I ordered Tea and a hot chocolate with alcohol inside it, I asked if I could order food and we were told that the kitchen was closing which I thought was weird as it was sometime around about 1pm afternoon, They said they would be over to take our order and drop off the drinks but no one came, Around about 1.30pm the drinks hadn't turned up at all and I was getting annoyed, I spoke to someone who was rude to us and I tried to speak to someone of shift, After a while the drinks had come and they were cold, I was annoyed that they couldn't get a drinks order right, My partner was disappointed and We just got up and left. They had more than enough staff on to help with things but yet just felt that they were lazy and didn't want to help, Rude staff and really bad customer service, I won't be coming back to the Bridge End Hotel at all and I would avoid this place due to the bad customer service
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