Mercure Cardiff North Hotel

Me alojé aquí por un viaje de negocios durante una semana. La habitación parecía estar limpia, pero es tan oscura que no se puede saber si está limpia o no. En realidad, eso es un problema: la iluminación es mala. Realmente no pude trabajar en la habitación, ya que solo tenía una iluminación ambiental amarilla y no una fuente de luz principal normal. El baño puede estar un poco frío si no dejas la puerta abierta para que entre el aire caliente del aire acondicionado. Es una pena que no incluyan el desayuno, especialmente para estadías prolongadas en el hotel, que no es tan barato y está fuera del centro... al menos un sándwich pequeño mejoraría las cosas, pero no 👎🏼. Otra cosa es que la zona no es muy agradable. A menos que tengas que hacer algo en esa zona, no te recomiendo que te quedes. Incluso los taxistas me dijeron que no caminara sola después de que oscureciera. Antes de darme cuenta, di un paseo y realmente me sentí un poco inseguro. El personal estaba bien, no tuve mucho contacto con ellos. Solo tuve un incidente cuando llegué: no pudieron encontrarme en su sistema (estaba reservado con otro nombre por error, pero lo cambié una semana antes de la llegada, así que no sé por qué no tenían información actualizada). Hay un pequeño gimnasio, pero casi todas las máquinas, excepto una, son para ejercicios cardiovasculares. Casi no hay restaurantes ni tiendas en la zona.

Tuve una estancia muy increíble en el hotel, todos los servicios estaban bien.

El servicio del hotel es bueno.

Friendly service comfortable room

Excellent servics

很晚才check in,到達時房卡已經準備好， 免費泊車，房間舒適，已配有基本的沖涼用品

房間裝修比較簡陋.

I stayed with my dad just for 2 nights and I can’t emphasise enough how lovely our stay was. Staff were so welcoming and chatted to us at the bar. We had both breakfast and dinner in the hotel and there was a super good range of items to choose from on the menu. Really good food. The rooms were nice and modern and had everything you need. Would definitely recommend!

Poor first impressions with an empty booze bottle thrown in the floor at the entrance, staff were disinterested and there was no politeness or conversation, we felt like we were a bother to them. Room was large but just unorganised, the kettle was situated in an area without an electrical input. Bathroom was a disappointment, broken toilet seat, porcelain was cracked in the shower and sink and the electrical input was hanging off the wall. We asked for an extra duvet but told we could t as the housekeeping staff had finished their shift (430pm) The bedroom window was broken and we couldnt shut it which wasn’t a problem as it was warm but it was full of cobwebs and dirt. On the plus side the bed was super comfy and clean. Went to the bar area, chairs were stained and dirty, most beers were out and then the gent serving us a dressed me as sir (I am most definitely a female) The worse part was breakfast, at £33 for two I don’t expect a 5* meal but I do expect a decent breakfast, there was no eggs, there was bacon and sausages and some mushrooms and that was about it, I asked if there would be more food coming out and I was told there was but it didn’t come out. The coffee machine was broken but did get fixed whilst we were there. We did try to discuss this in our check out but again the reception staff did not talk to us, we didn’t get asked about our stay and there were no apologies or further discussions when we told them about our experience.