Americas Best Value Inn and Suites Livingston

This hotel is currently under major renovation.  The first sign of negligent management is that the entrance is almost completely blocked by a disorderly pile of building materials.   One must enter through the back door of the hotel into a wreck of a first floor that was filthy and smelly.    We went up to the third floor room - 320 - which was newly renovated.  Most of the lights had not been plugged in and the shower water leaked.  The room was clean and new.   It just looked like nobody anticipated receiving visitors.    When we got up, there was no breakfast as the lobby was closed.    I know dealing with a renovation will be difficult, but everything about this hotel was shoddy and mismanaged.

Once we had arrived I was informed by front desk gentleman that he could not find my ******* reservation - I then contacted ******* to find out that they hotel had overbooked - so we were put in a different room - a queen rather than king - ok no big deal - we continue on with reservation - then after he is giving me my room key - i ask what time does the pool close - he then informs me that the pool is closed for the day we can use it tomorrow - we were only staying one day - no breakfast like advertised - no access to pool like advertised - construction everywhere - staff is very rude - avoid this hotel - terrible experience.

Although the property is under renovation, none of it tainted my overall experience. Everyone from the front desk to the housekeeping staff were happy, energetic, and they really enhanced everything about my stay. Also, the price of my stay was reasonable.