The Halyard Liverpool, Vignette Collection

Beautiful hotel. Lovely big spacious rooms. Very clean. Staff were very helpful and friendly. Good location for bars , shops etc. Would definitely stay here again and recommend to friends and family.

We had to cancel our trip due to serious force-major reasons. Asked the hotel about the cancelation a week in advance, but the hotel rejected neither to cancel nor reschedule. Formally the hotel is right, but it can not be considered as a good service and customer-focus.

Clean hotel and accessible to centre. If you’re going to book for Rooftop make sure it’s suite room as the double room wasn’t that nice view in the balcony. Friendly staff in the breakfast area and to the receptionist who assist us 10th July 2024 (Wednesday) at 15:00 he’s approachable and accommodating I forgot his name he has tattoo. But a bit disappointed. Only continental breakfast you can have it if you’re in a hurry. But for hot breakfast you need to order in the menu and that’s the time they prepare it and serve for you I suggest it’s better everything is ready and hotel guest will just get it by themselves. Second one the receptionist who’s on shift at 11th July 2024 at 12:30 in the afternoon wasn’t that nice. it’s 2 ladies receptionist I pass the key on her and she just said thank you. The other lady just look at us without saying Hello. Front-desk receptionist should be accommodating. not even bother to ask us how’s our stay which should be standard to all Hotel service staff. Receptionist are the front one who promote your Business it’s just my opinion Halyard so I think it’s better to inform them.

Good location, room and service.

房間很新，床品舒適，非常乾淨整齊。底下的餐廳早餐需要自己選擇點，味道也不錯。地理位置靠近海邊和商場，適合旅遊！滿意！

前台服務很一般，硬要三點才能讓入住。 等到三點進去發現還有個修理工在修淋浴房的架子，也是離譜。位置還可以，在duke街，離老蜀人很近很近、吃飯方便。