I had read all the reviews and saw several complaints about the ”alley” which one has to pass through from parking garage to hotel. It's not an alley, at all. It's a gated, wrought-iron fenced, landscaped walkway which passes through a courtyard between the hotel and a set of condos. I thought it was quite charming (see attached photos.) It wasn't that long of a walk and I would say if a person can't carry their luggage that far, they either have too much luggage or too little exercise. The parking garage is gated, as well, and restricted to hotel guests and condo-dwellers. I didn't know how to rate this hotel so I'm just going to list the pros and cons (imo) and one can decide for themselves. Pros: - Staff were all very kind; always smiling and pleasant. - Price is right. - Beds were comfortable and sheets were clean; slept well. - Room and bathroom were clean and pretty roomy. - Carpet felt clean (didn't feel grungy like some hotels I've been in.) - A/C worked great. - On ground floor level, the elevators and all doors, and outside gate entrances, can only by accessed via one's room key. - Check in was fairly quick. - About 2 blocks from River Market District - Breakfast was ok. Cons: - A bit lackadaisical in maintenance and upkeep. - Although room was clean, there was ”wear and tear” in the room; scuffs on the wall; stains on the carpet; a little grimy on the door around the door handle - needed a good, deep clean. - The large shampoo dispenser in the shower was empty (not a big deal for us as we always carry shampoo.) - Toilet very slow to flush. - The spin cycle, on the washing machines, was set to only spin for a few minutes. When the cycle finished, the clothes were still so wet that they were just barely past the point of dripping. (That means they take longer to dry.) We dried them 2 times and they were still damp. We finally elected to put the damp clothes in a bag and take them to a laundrymat to finish drying. Cost of both the washer and the dryer is $1.50 per cycle. (Come on, Hampton; I expect this of cheap laundromats, but not an ”moderately upscale” hotel.) - No coin machine in laundry and front desk was out of change. - Breakfast is 6am-10am. A large group (15-20 people) went thru the breakfast area and completely consumed several items (no problem); the problem was that those items were never refilled/replaced for other hotel guests, and just left empty. If breakfast is 4 hours, then there needs to be all items available for 4 hours. This could be a really nice place with just a little upkeep, management and maintenance.
Fabuloso
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