Red Roof Inn & Suites Little Rock

This hotel is terrible. Made reservations through red roof in app. When we arrived no one at the check in desk. Finally a young woman came and I told her I had a reservation. When checking in she quoted a price different then the app and said there is a cleaning fee of 25$ for my small dog.I told her I been traveling cross country for seven years using Red roof inns and never heard of cleaning fee for a dog. Then she ask me for my license and credit card. She proceeded to make a copy of both I question her what doses she do with the copy because that never happened before. She told me that’s there procedure did not like that I was tired went to the room and found the room dirty sheets had blood stains on them And bed spread had pee stains. Called the young woman to change the sheets. She came to the room and though us out of the hotel for complaining to much.She said she will call the police she called the manager. When the manager came I approached him in his car and told him what happen he did not like that. I told him to cancel my credit card transaction and give me the copy they made. I mention to him that making a copy might be illegal with that he started cursing at me and my wife to get out and physically slammed the door of my car as we were leaving. They should not be in business bad for the franchise.

Very disappointed in this hotel. Nobody at front desk when we arrived, clerk did come out in a few minutes. Room was reserved at $86.64 and card was charged at $99.99. I understood this to be extra charge for incidentals, if needed. (We did not use anything that could be charged to room) I asked about it at check out and thought she said it could be credited. Again, no one at desk for check out. I called the number left at desk and left a voice mail. The clerk did arrive in the elevator and checked me out. I waited another week and called about the still unrefunded charge and was told that they would call me back later that evening. That has been one week ago, so we’re now at two weeks and money has still not been credited back to my card. This is not a substantial amount of money and I will not pursue this farther, however, I feel it’s frustrating to pay for non disclosed charges! Desk clerk was also absent when we arrived back from dinner. Not sure if desk is ever staffed consistently or just as needed? I felt this was a safety concern and that anybody could enter the hotel unchecked. Attn Tesla drivers: I specifically chose this hotel because of the Tesla destination charger, however website does not mention that there is a $25 fee to use it. Instead, we drove to a nearby supercharger and charged completely for $17. Room was ok for one night. Will not stay here again.

When you find the hotel it's nice. It's back off the main drag behind what looks like an abandoned gas station. It looks sketchy, but the room was actually super nice. The bed was so soft and comfortable. They gave us extra pillows that we asked for. The room was clean. The heat, TV, hot water, worked well. There was a full sized fridge and microwave. A coffee maker we didn't use. We had a very restful night.

I booked this hotel using Groupon. Groupon details shows free breakfast during check in I inquired about breakfast they said they don't have breakfast and canceled booking and asked me to stay in hotel next to them.When I said i did not asked to cancel booking they said leave the hotel and they are calling police.All behaviour does not make any sence.They are not ready to talk and their behavior was very rude.If they don't want reservations they should not make it available on booking sites

First the little creep tried to overcharge me with a "reservation fee" I said no.. that is not what I agreed to when I reserved the room. So he claimed he would waive it.. when the charge went through the little creep charged me anyway. When I questioned why the hallway had a curtain covering a window his true colors came out.. he called me a fat ***** and said get the F out I said I want my money back..he claimed he refunded me.. actually he charged me 2 more times. DO NOT TRUST THIS CREEP!

It was late night and we stopped for a little rest. The room was cleaned! Comfortable beds! The room was Neatly, big, and decently priced! Will comeback if we are in town! We love pet friendly and very cleaned areas!