Lumley Castle Hotel

Service was great, facilities great, was woke up early hours of the morning with fire alarm blaring in the room. my wife rang reception to see what was happening, the receptionist was quite abrupt and rude and said he knows I'm dealing with it, no apology on checkout. For us it is a luxury to have a overnight stay in a hotel, we were left feeling deflated and tired

The hotel was lovely. The downside was that the staff were not friendly or engaging at all at check in and our room was not serviced, though I had asked it to be serviced. My husband had to go to reception to get more tea milk and coffee and then we asked for some more they were reluctant to give it ! The staff at check out were very nice.

The drive up to the castle was was fantastic as the view of the castle looked stunning. The entrance to the court yard for parking was quaint and inviting. The look of the court yard looking at all the out buildings looked inviting and very well presented. The “stocks” make for great entertainment The entrance to the reception is like looking for the secret door but the plaque at the side with history information explains why and is interesting to read. Inside the reception is is quite dark but this for me added to the ambience of the place. The staff where welcoming, polite and explained the hotel set up. We stayed in one of the room in the courtyard which was beautiful. Very nicely decorated and good value for money. The room was cozy. We’d booked to have a meal in the Knights Restaurant and we had pre drinks in the bar first The walk to the restaurant through the corridor into the central courtyard was very different yet beautiful. It’s so old and it was nice to see it was decorated and kept within “keeping” The bar again was inviting and cosy and it was great to see that the drinks and wine list was very reasonably priced. So often places know you are a target audience and inflate the prices ridiculously however in our opinion the castle had not done this. There was a good choice of cocktails and the “smoked” cocktails added that something a little bit different and we didn’t mind paying a few pounds more for the “quirkiness”. Again the staff where very professional, friendly and well presented. The walk from the bar/lounge area to the Knights Restaurant was stunning through the corridors of the castle and past a lovely looking staircase and when we walked into the restaurant I was overwhelmed as it was stunning and not what I was expecting. The arched ceiling, the lighting, the privacy of how the tables where set out we felt was very nice. We thought it all created a romantic setting. It was very secluded but included. The menu choice was good and the food was beautiful. The service was great too and again the staff were very professional, polite and very well presented. The prices on the menu varied so I would say they’d catered fo most people’s budget and it was your own choice on how much you spend Our nights sleep was comfortable and the walk back from the restaurant to the courtyard was well lit but again in keeping with been in a castle environment. Great use of mood lighting. My husband even went into the stocks on the was home (🤣) Breakfast the next morning again did not disappoint. The selection was fantastic and plenty of food to choice from Overall we can can not fault our experience. It was a lively venue with great facilities and very well presented. The staff where Courteous, polite, friendly and very well presented. I would recommend this as a place to go and stay. We must go back so we can stay in one of the castle rooms as I am sure they would be as good and maybe even more “quirkier” than the courtyard rooms which were very nice.

無與倫比的體驗 原汁原味的古堡 文質彬彬的服務 貼心周到的設施 第二天早上超級豐盛的早餐與幸運好天氣的加成讓人流連忘返，新奇與興奮交織，毫不吝惜的快門

古堡歷史悠久，走進古城堡有和古人握手的感覺，非常真實的200年時光穿越，特別是歺廳就歺，先在古堡底通道來回穿行，繞過映着蘭光深達數米的深井口，再通過一段陳列着收藏品的走廊，進入歺廳燭光幽暗，神祕感極強。小院幽靜，環境超級棒，房後山谷溪流，是早上跑步極佳選擇地。古堡正殿牆上掛滿中世紀油畫和歐洲瓷器，顯示了家族興旺。這裏休閑旅遊度假的首選之地。