Holiday Inn Express & Suites Litchfield West

Great service great place to stay no complaints to give at all

Very well maintained property. All areas of the hotel are clean and well kept. Pool area was not heavy with chemicals, but there was no mildew/mold or dirt to be seen around or in the pool itself. Rooms were well cleaned and stocked. The beds were the only gripe we had. They were squeaky and hard like a plastic covered crib mattress. Very noisy as people turn in their sleep. The staff was exceptional in their service. Breakfast was well stocked with a variety of fresh, hot choices. Can’t miss the signature hot cinnamon rolls that only HIE offers.

A clean, new and impressive hotel. There are restaurants within walking distance and a fantastic concrete walking sidewalk that you can take for a mile loop. Strongly recommend staying here. Litchfield was a great stay over spot on our long-distance road trip.

100% recommend, from start to finish. staff helpful, polite, friendly approachable. Very clean everywhere, bed comfortable with all amenities needed and more. If you've forgotten basics they will supply. Breakfast has everything and help yourself, if you're in a hurry they do grab bags also. Cannot find any faults. Plus is ample parking also free.

I can’t say enough great things about this Holiday Inn Express. My sister and I had to travel last minute for family emergency and had no idea how long we would be staying. We ended up staying almost 2 weeks. The front desk staff was amazing, housekeeping was gracious. Management was awesome! Nice clean rooms! Thank you Holiday Inn Litchfield for helping us in such a stressful and heartbreaking time.

Rooms - The room was clean and had sufficient space for our family of 4. We really appreciated the bench seats! A fridge, microwave and coffee machine are also in the room. There is a large closet. Adjoining rooms are available. We thought the beds were a bit firm, but we like soft beds. The bathroom was spacious & clean. The towels were a bit rough, but did the job of drying so we can’t complain. The blinds weren’t blackout, so be prepared for the sun to come in and wake you up. Pool - The pool was a salt water pool and we have not seen a pool as clean as this one in a long time. Seriously - the tables were clean, the floor was clean, the pool was clean, the towels were stocked and there wasn’t a bandaid in sight! There is not a hot tub, but part of the pool has a bench with jets, so that was nice! Breakfast - Great hot breakfast. Eggs, bacon, sausage, biscuits & gravy, oatmeal, cinnamon rolls, muffins & breads, cereal, yogurt, and pancakes.

Check in staff was great. Able to get us a room quickly and was super friendly. The hotel was very clean and quiet. Nice beds and breakfast was very good and area was very clean. Right off highway without the highway noise. Will definetly stay here again when in this area.

Passing thru on our way to Arkansas stopping at some Route 66 sites. This hotel was very clean & quiet. We had a king suite which was quite spacious & well as its shower!! They have a big fitness room & breakfast was HOT and dependable 👏🏼. Conveniently located right off Hwy 55

The hotel has COVID protocols posted. However none of the staff are wearing masks. The night clerk who checked us in was not wearing a mask, and the day clerk was not wearing a mask. Two cleaning people were also not wearing masks. Do not advertise that you have protocols if you are not following them- just be sincere, that’s what everyone wants. This is the sixth hotel on our cross country trip to visit family over the holidays and the only one so far not complying with their own guidelines. The building is clean and well maintained. However, I am not interested in staying at Holiday Inn Express again.