Haslem Hotel

"The transportation is very convenient, Facilities are pretty good"

Premier Inn Lisburn

"We stayed on New Year’s Day and the 2nd January. We had booked the meal deal so we’re expecting to have the breakfast and the 2 course dinner, however we found out during check-in that only pizzas were being served. My daughter is unable to eat pizza due to dietary restrictions and the hotel made absolutely no effort to accommodate her needs, instead suggesting that we order something via the just eat app and get it delivered to the hotel. My daughter has autism and OCD, the level of stress this caused her was totally unacceptable."

Ballymac Hotel

Brookhall Cottages

"I never write reviews good or bad and have stayed in many hotels/ B&Bs/ Guest-houses but felt this needed saying. Very disappointing stay in cottage closest to entrance at road. We were greeted with a welcome of "Let's square up now". The oil boiler in the utility was stinking the place with the smell of fuel, advised by owner to keep utility door closed to try to contain fumes in room, not successful and hardly an acceptable situation, there was a wooden barrel converted into a chair which initially looked nice and kids liked it, until we noticed it was barely held together by a couple of light nails and random pieces of wood, lucky one of the kids wasn't hurt with it. Cable to back of television had a broken connection which was stuck together with a plaster that a previous guest may have mguiver'd. Issues shown to owner. No action was taken or appeared likely to be taken. Response was the cleaners hadn't told her anything and when you don't live in a house you don't know about issues. Couple of random dirty plates and bowls and a vape bottle found in the kids room. Pity because the apartment is actually quite nice if a few quid was spent on the minor items and the known issue with the boiler properly sorted. Boiler was definitely the biggest issue. We had headaches from the fumes and were checking the kids during the night to make sure they hadn't been gassed. Owner very unapologetic about the boiler saying "thousands" had stayed there with no issue. So clearly no intention to sort issue."