InterContinental Lisbon, an IHG Hotel

This place was nice, unfortunately we had to bail out the second day because they didn’t have any water and next day they didn’t have hot water. We didn’t have a good experience at all

The worst Intercontinental I have ever stayed at. The hotel staff were inflexible and unwilling to assist at all with any of our requests even though we had just travelled 20+ hours and had 2 young children with us (early check-in, use of facilities to shower / brush teeth while we waited for our room to be ready at 3pm or change of check out dates even though we received verbal agreement from the first desk and also our travel agent). All front of house staff were unfriendly and unhelpful - no smiles, no one asking if we need assistance with cars or luggage. The room itself was fine besides the shards of broken glass on the carpet, but housekeeping came right away and took care of it. The lifts also take a very long time. Will definitely NOT be staying at this hotel again for our next trip to Lisbon.

The Hotel was fabulous. A great experience

Not a good experience because of the old facilities. And for tourists, this location is far from the check points, you need grab a taxi to anywhere

Excellent reception. Great location. Nice room and fantastic overall service

Nice environment Good staff Cost effective