Hotel da Estrela - Small Luxury Hotels of the World - by Unlock Hotels

The hotel is not very big, but the rooms are adequate. The rooms are decorated in an old style, which can have a sense of nostalgia due to the building style of the hotel. It has a small restaurant which seems suitable considering the small number of rooms. Breakfasts are repetitive and lack variety every day. Unfortunately, the elevator rooms and especially the mirrors inside the elevators were not clean, and the cleaning of the elevators was not paid attention to. Of course, in addition to these weaknesses, the hotel staff are very pleasant, fluent in English, and always warmly responsive and helpful.

Um pouco antigo para um hotel 4 estrelas mas uma cama muito boa e quartos espaçosos.

ポルトガル語も英語も喋れない中、延泊の手続きなどを翻訳しながら丁寧に対応していただきました。 お風呂やトイレが少し下水の匂いがしましたが、それ以外の不備はありせんでした。

最好有車，周邊啥也沒有

This is a unique hotel with character. We had a huge room with a bright green bed and two green settees. The bathroom was large and modern with a large separate shower area, a bath and a separate toilet. The room has ample plug sockets, a fridge with mini bar, a safe, lots of hanging space and a coffee machine. The breakfast is fine with some fruit (pineapple slices, grapes and melon slices). There is a good selection of pastries which vary each day as well as lovely bread rolls and a selection of 3 cheeses. The orange juice and coffee are both very good. I didn’t try the eggs. Two of the receptionists are knowledgeable. The man in the evening helped us find a restaurant. The best is Solar des Duques - excellent food and very friendly. The garden area of the hotel is very pleasant. Tip: Get the bus back to the hotel and get off past the hotel at the Estrela park - a lovely park and it is easier to walk down to the hotel rather than up. At Rato you can take a number of buses or the metro. There is also the tram which we took from near the basilica.

Traveled recently with my family to Lisbon. I was excited to stay at this hotel based upon reviews, the concept, and the fact that it is affiliated with a hospitality school, but I was disappointed in our stay. I really liked the decor, design, and concept but sadly it hasn't been kept up very well - stained walls, stained carpets, dents and dings in the furniture and walls, paint peeling on the bedroom wall from moisture, chipped desks, unhooked curtains hanging from the rods, carpet runners in the hall that trip you up, and a really sketchy door lock (old key lock, no security lock). My room door did not seem secure and could easily be rattled when locked. I did not feel comfortable at night. There were two hair dryers in the room and both tripped the circuit in the bathroom. My wife had to dry her hair in the bedroom. When we first checked in, I brought my door lock concern to the front desk and I was assured that the neighborhood was very safe and that they would have someone look into it the next day. No one ever followed up but since we were there for only a few days, I did not feel it was worth pursuing any further. Positives were... the location, a great residential neighborhood with its own charm but close enough to sites and attractions. The breakfast was fine, and everyone we met on staff was genuinely friendly and welcoming. I would consider this hotel a budget option with not a lot of frills, which is appealing, but I feel you must maintain what you do provide. This hotel still has a lot of potential but really needs some attention and care.