Arcadia Resort Hainan

Rooms are nice and big, I had a nice view out the window. Staff is friendly and nice and when I asked for more water from the cleaning staff and they remembered giving me more water every day. I got a package with a free photographer session and the pictures came out amazing.

We checked out 2 nights early because we were very unsatisfied despite knowing we would received no refund. On checkout, the staff were reluctant to assist and help us. We got a staff’s wechat who often assisted us during the stay. The check in took unnecessarily long and staff didn’t tell us the WiFi code, didn’t say that most of the restaurants were closed, and didn’t say which hours the restaurant was open. The room was not clean upon check in and telephone to call reception didn’t work. The breakfast was really terrible (except the coffee when the machine was working), fruit over ripe, bugs crawling around by the food, the restaurant food is horribly overpriced, a lot of meals on the menu were unavailable, and over the Chinese New Year period there were hardly any stores to order through *******. We got stuck inside the elevator twice for a few minutes until it started moving again. The emergency stairwells are covered in mold and maintenance items making it dangerous if there was ever a need to use the stairs in an emergency. The hotel is old and while the gardens are well kept, only 1 of the 3 pools were open. You can’t sit on the grassy areas as there are biting ants everywhere. You can’t sit in the forest because the grass is covered in spiky seed pods. You can’t sit by the pool because there are only 3 deck chairs. Very limited outdoor sitting spaces. Hot water was sporadic and the shape of the bath was not functional unless you lay down completely. The room was not serviced daily, and we had to ask repeatedly for 3 towels despite staying in a “family room” that comes standard with an extra bed for three people. The way the hotel is shaped means that everyone looks into each other’s rooms from the balcony unless you are right on the very corner. The beach was completely covered in garbage and litter, lots of firework boxes washing into the sea. Beach unsafe to walk barefoot because of broken glass. The walk ways are not very convenient if you have a child in a stroller as they are broken. Very very misleading advertising and misleading representation on this app. I would not recommend staying here at all. In terms of location the sea is too rough and full of rocks to swim and there is no way you could do any water sports.

環境整體不錯，房間很大，從房間陽台可以看到海，設施比較齊全，但外賣要去外面自己拿。 乾淨衞生，服務周到，可以添加小管家亞賴，有不清楚的都可以解答。酒店有泳池、健身房等，從酒店一層可以通往海邊，淡季的性價比很高，酒店位置還不錯，離分界洲島很近，開車僅有10分鐘路程。

特地選的香水灣 離分界洲島開車10分鐘就到了 因為是從三亞租車開過來的 所以很方便。酒店有游泳池 離海邊也很近 步行可以到 因為這裏的沙灘感覺比較野 有很多礁石 變成有小水塘 裏面很多魚和小螃蟹 適合小寶寶玩 入住第一天 麗珍管家就加了微信 發了酒店活動 因為我們想趕海 也給我們發了相關的資料 特別好！下車再來陵水 應該還會住這家酒店的。

房間層高很高，乾淨衞生，地磚是復古紋磚（不是臟）。正對香水灣沙灘，不過有些松樹會擋住一些視野。香水灣海灘不大，沙子沒有清水灣細膩，但是因為有礁石，看到有家長帶小朋友趕海。從紅角嶺互通下來，不到兩公里就到高速了。去日月灣，清水灣，神州半島半小時內，去陵水縣城找吃的就20分鐘。雖然一點點偏，但自駕遊還算方便的。性價比非常高，總體很滿意。

遇到颱風，誤打誤撞進入阿爾卡迪亞度假酒店，遇到曼曼，還免費升級了海景房，耐心地帶我們對幾個房型作了對比。房間非常大，淡季時間性價比超高，從一樓出去就是海邊，總體非常好👍