Lou T
12 de agosto de 2024
We had reservation for Saturday 8/10/2024. Upon arrival, what supposed to be a hotel is actually an old motel with outside entrances. Upon check-in I found the room was dirty pictures see attached pictures as evidence. I had the room for under an hour while I searched for an alternate location. Front desk personnel would not refund charges. Told to call general manager on Monday morning, left message, never returned call. Filed complaint with Best Western Customer Relations, they tried to help, but ultimate decision would come from the location. Do not stay at this location.
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