Usuario invitado
23 de diciembre de 2024
Nice surprise - it's not every day one gets to stay at a really new hotel. Open since this past May, the new hasn't worn off; bright colors, (very) clean... what's not to like? But everyone knows 'its about the people..." Staff is terrific! Engaging, knowledgeable and apparently, (mostly) hospitality careerists who understand the business and have a personal stake in success. We especially appreciated Dawn and Nichole for their engaging personalities and enthusiasm for their work. A few points - the breakfast is good but if you're looking for cuisine, you might want to go elsewhere. The coffee during our stay was well maintained, all day! (Thanks!). The hotel also has an awesome lobby with various nooks/areas for kids to play, have quiet(er) meetings and work alone. The rooms have a sparse, Scandinavian decor that might seem cold to people looking for richer woods/carpet/window coverings but that's just part of the Tru brand... of which I have one complaint; the soap tubes can be hard to squeeze (certainly not the fault of this or any Tru, more a corporate-thing. Anyway, it'll only be new for so-long but if they keep the level of customer attention and facilities management up, this Tru will stay shiny and new for many years.
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