Hotel All'Azzurro

This hotel sadly did not live up to expectations. On arrival we were received in a shabby reception area in need of an upgrade and nothing 4* about it. We were taken to our room on the first floor, room 102 as we had requested a lake view. The room was very poorly decorated with dark grey walls with coloured painted panels and dark brown wardrobe and dressing table. Bedside tables consisted of a split tree trunk and three legged stool both painted bright red and barely big enough to put a book on. The terrace window opened onto a long narrow balcony from the end of which the Lake was visible. It was not possible to see properly in the room without all the lights on as very little natural light. The balcony was open to the swimming pool area and afforded no security meaning the balcony doors couldn’t be left open at night. LThe bathroom had clearly been upgraded recently with a large shower, bidet, toilet and sink but again poor lighting for shaving or make up and no shaving mirror. We were booked half board (big mistake). Each night we had to choose the following nights’ meals out of a choice of 3 items per course and dessert was whatever they wanted to give you. The choices were poor. The food at best luke warm. We had to sit in an area separate from the ‘public’ restaurant part of the hotel. To get downstairs we had to use the filthiest back staircase which had obviously had food and drinks spilt regularly on it and was threadbare, Nothing 4* about this. Breakfast had a reasonable choice of pastries and cold meats but hot food (warm) consisted of scrambled or boiled eggs. Would not recommend this hotel but must add that the head waiter in the residents’ part of the restaurant was lovely, friendly, funny and helpful. Thank you Hassan. The bar area of the hotel was incorporated in the main restaurant but on asking for a drink one night about 21.45 we were refused as they were closing! We were residents and he was a very obnoxious waiter.

Had lunch in this hotel and found mixed service from waiters was grunted at a few times from an older man and younger waiters were very pleasant. Food was bland nothing special but views from table area were amazing. Prices a little higher than similar places