CALM appart hôtel

Very nice hotel! Good location and clean. The receptionists were helpful and friendly too.

Good location for sightseeing and facilities for preparing simple food

Very good, but I wanted to stay for one more day. The reception does not accept cash payment, but can only pay on the website, which is a bit troublesome. The design of the hotel is good.

離火車站很近，出站不到100米就到。周圍就餐方便。

We stayed in a family room with a double bed, a sofa bed and a child’s bed. It was an attic room with a high up skylight window, tiny kitchen area and tiny bathroom with bath and shower. We were only visiting for one night for the Olympics, and it suited us perfectly. PROS - room was very large with plenty of room for a family of four - plenty of hot water in the shower - strong and adjustable all day air con, absolutely necessary in the heat - black out blind on the sky light - you can’t beat the incredible location, right outside Lille Flandres, and 5 min walk to the centre or Westfield, 10 min walk to Lille Europe for Eurostar. CON - no window to look out of means we wouldn’t want to spend too much time in the room - but that suited us - the communal areas are pretty poor for a hostel - tiny and hot breakfast area and a couple of crowded sofas. Too hot and dark for breakfast.

Staff are friendly, when we arrived it was going through a redecoration phase. The stairs were being painted. No disruption at all though. A bit of a smell of paint.And shows they are looking after it. However, although the rooms are clean, big, fully facilitated and comfortable, the bed in our room we found utterly uncomfortable. Just way to hard and not to our tastes. We added some quilts under the sheets! This helped, but still. I am sure some people love a solid bed, but not us Size wise, super king! So plenty of room!

I checked in late at 1030pm and was redirect to another hotel abt 6m walk away to check-in. I was told to find my wifi pw in the room. After I checked-in, I cannot find the pw in the whole premises including reception. I also found 2 smelly uaed towels in the locker. I need to walk back to the other hotel n ask for it again. This time round, the guy told me he dont know. He said he had asked in the group chat, and no one replied to him. I was mingled with this for 2hrs standing at their counter, waiting for his reply till 12+ am. Their WIFI is generated by their system, each having a different ID and pw. The room is at basement so I basically can not receive any network n I do not have WIFI. I cannot finish my work and need to leave the next morning. I only get a reply from them 2 days after i check out, this is hilarious. I will never never patronize this hotel, including any of Accors anymore. Their service staff seriously need more training. This the FIRST hotel I went that does not provide WIFI in the last decade.

Stayed for a couple of nights in Calm Appart Hotel to be able to quickly move around to places by foot. The hotel is conveniently located close to the train station and a big shopping mall as well as many restaurants. Despite the occasional noise in the streets, it was very easy to ignore it by just closing the windows—isolation seemed to be on point. Another convenience was the parking space in a secured, covered building next to the hotel. The room was clean and the staff was friendly and helpful. Only point for improvement would be to have (third) beds that are not on wheels, because it was not very difficult to move the bed despite the wheels' brakes. Our stay was nonetheless a very good experience.

Lovely hotel, very clean room/bathroom, comfy beds and quiet. Right in the centre of Lille, great to explore the town. The staff are very friendly and helpful. Good price and easy access to main landmarks. Highly recommend.