Appart'City Confort Lille Grand Palais

二十天的歐遊，轉了五次的住宿，這間是價錢最貴、性價比最低、服務最差的一間酒店，我極少在評論給予差評，在沒有選擇的情況下選了沒有空調的住宿，即使是晚上大部份時間要打開房門才能降溫，因為房間內只有一個細小的窗口，可憐一對孩子睡在客廳，全晚無法入睡，不斷有蚊子從窗外飛進來，四晚總共給蚊子釘了超過20處的咬口；還有吹風機突然燒著出現火光，然後一陣燒焦味，到前台沒有任何後備設備提供，史上最差的住宿體驗。還有最為憤怒的是，其中一位工作人員高高瘦瘦，不是年青的男人，名字叫Patrick，態度極度惡劣，沒有嘗試處理問題並且不斷逃避解決問題，這也是我多次歐洲住宿體驗中遇到首位最差的工作人員，Appart'City Confort Lille Grand Palais 的領導們，全球經濟已非常差，我們身體力行來支持奧運，希望您好好改善環境及教導前線員工的工作態度，這是任何一位旅客最基本的住宿條件。

Dans toutes nos attentes emplacement idéal Proches au sein de la ville transport et magasins

Overall we had a pleasant and comfortable stay here. Beds were comfortable and there was a lot of choice for breakfast - well worth the cost, the kids loved it and it kept us fuelled for lots of walking and sightseeing. Pros: breakfast is great. Staff were friendly and helpful. Apartment was clean (except carpets). Next to a busy road but couldn’t hear it much at all. Walkable to city centre and train stations. Cons: apartment was clean but the carpets were very very stained! Could hear loud talking from apartment next door - I assume they had opened their windows so they could smoke? Not sure. Stopped well before bedtime anyway so didn’t keep us up.

Was a bit concerned with the reviews before travelling to the RWC as this hotel was part of a package and so we had to stay here but having stayed I can say I would return our experience was excellent. The room was spotlessly clean plenty of space complete with hob full fridge microwave and air con unit. The bed was comfortable. Parking is 9.50 euros a night. 5-10 minutes walk to the metro 2 stops you are in the centre or a 30minute walk. Breakfast comprised of continental that you expect in France plus scrambled eggs bacon and sausage or you could boil your own egg. All in all good stay lovely welcome.

The apartment was very clean and had everything that I could need, it was in a good location and would not hesitate to stay again, the only downside was no air con however I was given a fan and there is adjoining balconies

I prepared a review after our stay in room 127, 15/8/22, but due to its content, I waited for a response from the hotel itself. While being promised that action will be taken, I am not entirely convinced so will leave it up to you to decide whether or not you want to stay here... My children and I were covered in approx 50 bed bug bites each. All down our arms and legs and on my daughter's face. We did not realise until later in the afternoon, but the psychological trauma of the thought of bed bugs crawling all over us while we slept has been terrible. Disgusting and made us feel sick. Our bites were painful and will take weeks to heal. In the height of summer, we had to cover up our arms and not tell anyone we had bed bugs bites because of the embarrassment that would cause us. I washed everything and ourselves as soon as we got home, and spent sleepless nights with a magnifying glass looking for bugs. I bought mattress encasements for our beds and sprayed insecticide, hoovered everything in all creases and folds on the mattresses and beds. Like a woman paranoid of bed bugs being brought home from France. The response from the hotel when I informed them was basically 1. well no one else has complained, 2. but they will attend to it and 3. bed bugs can appear in clean hotels so it is not a sign if uncleanliness. You decide if you want to stay here. I think any bad reviews are removed. The reviews I did manage to find are quite old, 2018 and 2019, which also mentioned bed bugs. Should have read those before I booked as it has obviously been a problem for the hotel for a while. Shame as the rooms were well laid out and it was quiet. But there is no care and attention to cleanliness apart from a quick change of sheets and towels. The sofa bed was broken too. We certainly will not be staying there again.

Nous sommes venues entre amies pour le week end. Appartement pour six personnes spacieux et bien agencé. Nous avons été très bien accueillies par le personnel. Merci beaucoup... Le'petit déjeuner est copieux et il y en a pour tous les goûts. Nous avons apprécié qu en cas d arrivée tardive, il y a une boisson chaude et des viennoiseries fraîches à votre disposition.