YuanhuanUNTHINKHOTEL Xinyuan Shangyu (Lijiang Ancient City Store)

Wasnt a big fan of this stay unfortunately. 1) Butler pick up from drop off is incorrect. We called them and told them where we were dropped off at one of the entrances to the ancient town but they said they couldn't get there so made us walk 15 minutes. Would've been more helpful to tell us to get dropped off at a specific place to meet them in the first place 2) Asked for the tea and flower cake tasting and the boss and worker were very obviously super unwilling. Made the whole experience very awkward 3) We had issues with the toilet draining slowly since we checked in. It got progressively worse and we told the owner 3x and was told each time that he will sort it out. Lead to us coming back to an almost flooding toilet because nothing was done. It shouldn't have needed so many reminders from us to fix it Overall the place was a bit old but fine. Some stains on the couch and chips in the furniture. Most weird looking part is the shower (picture included) where there was a big hole that was just covered up with a sign. The non handheld shower head was also broken so we didn't use it. Otherwise, it appears clean enough. Location is quite central in the ancient town but this also means to go to things outside the ancient town included a 10-20 minute walk

Traditional style hotel with a lot of charm. It’s is also in the heart of the city. However, the hotel needs renovation: the wall close to the bed was yellowish (hope it wasn’t mold), the sink was broken and there is no noise insulation so we could hear clients coming back at 1am … The service is a bare minimum. We asked for help with planning Tiger Leap Gorge excursion and the host wasn’t very motivated to indicate us things about buses. Still a good option if you just need a bed in Lijiang

It was fine, but we didn't get the tea service and the free ticket for the jade dragon mountain

Location was good, within the ancient city. And the room is clean. However: 1. The hotel owner brings in their dog every night, but ties it to a corner. The dog was whining every now and then, obviously uncomfortable and the owner only shouts ‘keep quiet’ without checking out the dog :(. The leash was also tied so short that makes the dog not even possible to even lay down. Personally, I don’t feel this is humane. 2. Our room tv couldn’t connect to the controller. We had to get the staff to come fix it every night. By the final night, we just simply couldn’t be bothered with it :( 3. *MAIN TURNOFF* We need to check out by 8.30am, and informed the staff the night before (need the staff to help us bring the luggage out to the main road. The hotel is located within the ancient city and no cars are allowed in + its stone cobbler flooring in the ancient city) and was told by him that no one is working that early. Then we happened to met the boss and informed him, he then told us he will make arrangements for us. However we woke up and found no staffs at all, and waited till 9am until someone shows up! It was lucky that we were not rushing for train or flight, else we would had missed it! They did not even offered an apology:( 4. Toilet bowl also broke down on the last night of our stay but we couldn’t get any help because there are no staffs at late night. 5. Lastly, on the booking it indicated free jade dragon entrance tickets, but when we arrived we were told this is only available if we book their tour package to jade dragon. Obviously not transparent. Should we return to Lijiang again, we will NEVER book this hotel again.

This inn is located in the heart of Lijiang Old Town, with a prime geographical location. The building style of the inn is simple and elegant, full of the cultural atmosphere of the Naxi people. The rooms are warm and comfortable, with complete facilities, making people feel at home. The service of the inn is also very considerate, and the staff are warm and friendly, making people feel very cordial. Here, you can experience the unique charm of Lijiang Old Town and enjoy the warmth and comfort of home. Strongly recommended to friends who come to Lijiang for tourism!

goood