Jinmao Pureal Mountain Lijiang

Este hotel es una ubicación perfecta para disfrutar de cerca el paisaje de la Montaña Nevada del Dragón de Jade justo en el lugar. La vista de la montaña de la habitación del hotel está justo frente a usted. El cielo estrellado nocturno está justo delante de ti. No es necesario viajar para ver la hermosa montaña porque está ubicada cerca de la montaña nevada. El personal del hotel es muy servicial y acogedor, nos sentimos muy cálidos y felices en todos los lugares a los que vamos: el personal de recepción, los gerentes, el personal del restaurante y los conductores del servicio de traslado lo llevarán agradablemente por las instalaciones del hotel (aunque preferimos caminar la mayor parte del tiempo para Disfrute de cada paso. Estamos bien atendidos e incluso ofrecemos viajes de cortesía hacia y desde el centro de visitantes. Todo el personal, cada uno, nos trata con calidez y alegría. Después de pagar el precio de la habitación del hotel, lo cual creemos que vale la pena, todos los demás gastos, como las cenas y el servicio de habitaciones, tienen un precio muy razonable. El único inconveniente es el paquete de fotografías incluido. El fotógrafo profesional hace un muy buen trabajo, pero no se deje atrapar por comprar fotografías a 80 Yuen cada una, lo que puede convertirse en el complemento más caro durante su viaje. Por otro lado, si realmente te gusta tomar y mantener fotografías glamorosas, es tu decisión.

From the moment we arrived, we were blown away by the hotel’s outstanding service standards. Every member of the team was incredibly welcoming and helpful, making us feel genuinely cared for throughout our stay. Special thanks to Lucass at the front desk, who was always warm and attentive, and to our personal butlers, Zola and James, whose thoughtful support and attention to detail made a world of difference. What truly set this experience apart were the many personal touches that made our stay unforgettable. We were given a daily programme schedule, and when they heard that I injured myself, they provided me with medicated spray. On my birthday, the team also specially arranged a cake for me — such a kind and memorable gesture. Complimentary transport to and from the visitors centre made our excursions seamless and stress-free. One of the standout moments was during breakfast, when we mentioned in passing that we really liked the lychees. To our delight, the chef personally packed some for us to take away — a simple yet incredibly thoughtful act that reflects the heart of the hospitality here. If you’re looking for a place where genuine care and thoughtful service are part of the everyday experience, this hotel is a perfect choice. We left feeling refreshed, appreciated, and already dreaming of our next visit.

I stayed for two nights at the end of May and had a truly pleasant experience. Communication with the hotel was smooth from the start, and the check-in process was quick and hassle-free. I especially appreciated the personal room introduction provided by the staff—it was a thoughtful touch that made me feel welcomed right away. The welcome fruits and snacks were a lovely gesture, and every query I had—whether about the dining menu or room service request—was handled promptly and courteously. I was also touched by the small daily gifts, which added a personal and memorable touch to the stay. The hotel offers a variety of activities, which I unfortunately didn’t get to explore much this time. I’d definitely love to return and experience more of what the property has to offer. Thank you once again for taking such great care of us during our stay. Highly recommended!

The hotel has best location, the view of snow mountain is stunning! Staff are friendly and helpful, Kai who brought us to the forest and Emily who served us in the restaurant and other staff members who I couldn’t name, they provided fantastic service. Will come back again, thanks!

If your purpose in Lijiang is the snow mountain and the villages surrounding it, this hotel is hard to beat. The rooms are large and the estate is sprawling and peaceful. You can see the snow mountain from the room and if you’re blessed, the sunrise golden cast on the snow mountain is an amazing view. Service is attentive and thoughtful (celebration decor/cake, free shuttle service to the tourist centre nearby and even providing portable oxygen everyday for if guests have altitude issues). Alex and James were super helpful and understanding on the butler service WeChat.

We had an excellent stay at Jinmao Pureal Mountain Lijiang, with no complaints about the staff, food, or rooms. This 5-star hotel truly delivers 5-star service. The sunrise view from our room was breathtaking, adding a magical start to each day. Even when we requested buggy services to transport us between the main lobby and our block, the wait time was minimal, ensuring convenience throughout our stay. The high tea and breakfast provided were exceptional, offering a wide variety of delicious options. As we stayed during Christmas, we were delighted to receive complimentary ham to accompany our dinner, which added a festive touch to our experience.