Abdul
25 de diciembre de 2024
I stayed at Mado Cloud House for 3 nights, and it was a wonderful experience. I was picked up at railways station for free arranged by them which is very convenient. I booked the Double Occupancy (Double Bed) room, and it looked exactly like the photos.
The hotel owner speaks English fluently and guided us with great tips throughout our stay. They also work with agents who can arrange packages to Jade Dragon Snow Mountain, which was very convenient.
The location is decent, situated on a hill. While the walk from Lijiang Old Town might be challenging for the elderly or less fit, you can easily book a DiDi for under 10 yuan, so it’s not a big issue.
One charming detail is their friendly dog, which doesn’t attack or bite. The staff were very considerate of our needs as Muslims and always restrained the dog whenever we were near the front desk.
What impressed me most was their excellent service even after I left. When I accidentally left some personal belongings, they went the extra mile to send them via SF Express to Shangri-La which only took one day to arrive. I am so thankful for their effort and kindness.
Kudos to the owner and staff for their outstanding service! Highly recommended.
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