Hoteles Banyan Tree en Lijiang

Location is best, right next to the Ancient town. Room is very spacious and breakfast was best, had a variety of options and most importantly delicious. Worth for staying. The hotel is very big so you need to take a golf car to your room. Walking will be little tired. Hotel is a bit old but still it’s very clean.

Great place to stay around Lijiang! The small town of Shuhe is much quiet and better than Lijiang. The hotel is a right after the corner of the main entrance of the town, yet sooooo calm and quiet to rest and sleep! The rooms are big, clean and the common areas inside the hotel are just beautiful!

Travelled with my family and the hotel was beautiful! The overall hotel environment is tranquil and quiet, away from the bustle of the main ancient town yet still conveniently located to get around. Breakfast restaurant had a great view of the morning light shining on the mountain. Rooms despite showing slight signs of age were well maintained, stylish and comfortable. Stayed at 2 different rooms during my stay and the second had poor water pressure for the shower. However, upon feedback, the staff were able to quickly fix the problem which showed their professionalism and high service standards. Overall, a comfortable and great stay for families and would definitely consider it value for money given Hyatt’s 5* standards!

This is the best hotel I ever spent nights at, please allow me to share my impression. Moving past the basic qualities of good hotels such as cleanliness, breakfast, non-smoking, and price, none of which that this hotel short of. My first impression of this hotel was for its prime location. Positioned at the 10 minutes walking distance to the two most popular attraction in Lijiang: the ancient city and the black dragon pool, and surrounded by a lot of late-night opening restaurants and convenient stores, there can only be a few hotels which can achieve this by the laws of geometry. The moment that I walked in, I was amazed by the majestic decoration that made all the available automation seemed more like magic to me, including the service robot, the automatic doors and in-room toilet faucet. This made me felt like I was a visitor at a chinese magical school, or Hogwart of China. The employee's eagerness to provide you with the best service is beyond commendation. From the first day to the last day, these were the list of events that I can remember: 1) the receptionists welcomed us with a glass of hot tea which soothe the cold from the late night travel, 2) welcome complimentary by the service robot at the door room, 3) on the second day, we had to woke up super early for the jade dragon mountain trip, the receptions were so considerate to offer pocket meals for us so that we could eat along the way. 4) on the rainny day, we could borrow umbrellas. 5) at the day of checking out, they provided us a small departure gift. But perhaps the thing that made me feel welcome most was the greet from the maids along the corridor (Nihou with smile).

Un lugar muy agradable, a pocos pasos de la ciudad antigua, pero lo suficientemente alejado del bullicio de la ciudad antigua. En general, es un lugar limpio y el propietario suele estar tomando té en el vestíbulo. Puedes unirte a él para charlar un rato o pedirle ayuda para reservar excursiones o comprar cosas como té o pasteles de flores. Es muy profesional y sutil en su enfoque de venta. El desayuno es mixian 米线 servido con guarniciones por una señora mayor. ¡Delicioso! Hay muchas otras opciones de comida cerca

BEST HOTEL EVER! If there’s a six start rating for the service, I’d give it. The staff in this hotel really went the extra mile for everything. The view of the hotel is the best I’ve had, not just in Lijiang, but comparing it all the hotels I’ve ever stayed. The view, service, and facilities of the hotel makes you want to just stay in. The service especially! I’d 100% recommend and stay here again if I visit Lijiang!

I got to know this hotel through some positive review from other guests and decided to try it out as I am not familiar with this place nor do I know anyone here. Glad that I did as it turns out to be an excellent experience. The hotel location is easy to reach as it is just a few minutes walk from the main road and it is right next to the old town (丽江古镇)。It is also right in front of a beautiful pond. The room is clean and tidy, everything works, breakfast porridge is tasty. But most importantly the hotel management are extremely friendly and helpful – this make my trip so much more easy and enjoyable. Ann (冰冰) is an excellent manager who offered me valuable advises and tips on where to go , what to do, what to avoid and she helps me with all my booking for the side trips – I had an easy time visiting the snow mountain (雪山), Lugu Lake (泸沽湖) and watch the magnificent Lijiang performance (丽江千古情) . All arranged and well managed with Ann’s help. This is so important when we heard so much negative comments about travelling to Lijiang from unscrupulous tour operator but here I am glad I met honest and reliable people. So if you are new to Lijiang and need guidance, I strongly recommend staying here and speaking to Ann. She is candid, transparent and helpful. The hotel is a beautiful place but the people makes the entire experience even more wonderful .

訂了麗江古城的民俗，，因為車輛無法進入，行李箱也無法在地面上用輪子拉着，衹能手提，這家安住客棧的老闆直接來公路邊接替我們提行李箱，我們是提前打電話跟老闆溝通，老闆很耐心熱情所以選擇了這家，他們家公共區域和休息的沙發和茶具也很不錯，整個環境也非常乾淨衞生，還升級帶露台的房間。服務人員很熱情，隨時在線解決問題，下次還會繼續訂安住的。非常nice。

La evaluación general del hotel sigue siendo buena, la ropa de cama es gruesa y cómoda, hay cuatro almohadas y se proporcionan dos botellas de agua gratis todos los días. Aunque hay una bañera en el baño, el baño es demasiado estrecho y la ¡La bañera no es suficiente para mí! Solo hay un interruptor y control remoto para el televisor en más de una docena de habitaciones. Esta es la primera vez que lo encuentro. Me dijeron que los huéspedes del hotel no ven la televisión, ¡pero debe tener el control remoto! Cuando quieres ver la televisión, tienes que ir a la recepción para pedirla, ¡lo cual es muy problemático! Otro punto de insatisfacción es el desayuno. Tengo que ir a otro restaurante para comerlo. Todas las mañanas, como avena, bollos al vapor y encurtidos. ¡Después de tres días, me canso! El desayuno clave todavía se canjea con puntos Ctrip. Al canjear, se dice que el desayuno vale 50 yuanes, ¡lo cual es un poco alto! Hablemos del servicio, creo que el gerente de la tienda es bueno, ha brindado mucha ayuda, incluso me acompañó a varios bares, realmente me ayudó con algunos descuentos, ¡lo cual es digno de elogio! ¡Pero el gerente del restaurante donde comimos fue muy grosero! Cuando estábamos desayunando, dije que ir a Shangri-La bajo una fuerte lluvia realmente no es bueno, porque el boleto del barco está muy bien pintado, ¡pero de hecho es muy diferente de la publicidad! ¡Me siento normal! ¡Nadie puede garantizar que un lugar escénico sea hermoso en todas las estaciones! Como resultado, el gerente de la tienda de desayunos no estaba contento, decía que era un paraíso en su corazón y me culpaba por no poder hablar. ¡Ese es tu paraíso, no puedes obligar a todos a ser paraíso! En los siguientes días, no dije hola, ¡y no dije una palabra! ¡Tire del nivel de servicio inferior! Después de viajar por todo el país durante dos meses y medio, ¡era la primera vez que un gerente de tienda me ponía cara! Aunque es un poco exagerado dar una puntuación baja a esta tienda, pero la cadena de tiendas, donde vivo, no ofrece desayuno, me he encontrado con algo extraño en el mundo del servicio, ¡así que solo puedo comentar así!