Ramada Conference Centr by Wyndham Lexington North

The breakfast dining area was dirty, floors were filthy. Staff was not helpful or friendly. The bathrooms in the rooms need updating to say the least. The outside has not been kept up at all, trash all over, things broke laying around, grass very long, weeds everywhere. Rooms were dusty, no clocks in the rooms, pool area very unkempt, the tiki hut by the pool was falling apart, boards off the outside walls, cords hanging down from the TV in the hut. I was disgusted.

The staff tried their best, but they had so little to work with. WARNING: The exterior doors do NOT lock; the entire inside is open to the surrounding slum neighborhood. The hallways stink of (what seems like) 1970’s lingering stale cigarette smoke… 4 of 5 luggage carts have flat tires making them useless; the one good one had 1 of 4 vertical structure bars broken off entirely… NO POOL - CLOSED PERMANENTLY… far less of breakfast than previous years… room cards fail every-other-day… neighborhood is terrifying slums; security fences broken through for neighborhood access; many sketchy people wandering the hotel parking lot… entire hotel is falling apart & needs to be leveled… we’ve been coming here annually for 5 wonderful years, but this year was a horrible & dramatic decline in all areas of quality & local neighborhood. The great staff look spent & exhausted, given no ownership support & dilapidated facility (probably understaffed too), and one said they never know if they’ll come to work tomorrow to an out of business facility. Very sad, but I simply don’t feel safe staying here.

No locks on ground floor windows. Doors do not securly lock. Alcohol and pot smell in room. Broken toliet seat in hall.. Various intoxicated folks in halls. Listed manager on duty not accessable. We checked in and 5 minutes later checked out. Not safe for families .How Wyndham has it in their approved properties is odd.How it has a 3.5 review is amazing....but it could be they got good reviews years ago to help the average.

Hotel Ramada north I really enjoy my stay all services so good I especially thanks to Mr goldy Sharma he was clean my room and so kind and helpful person I definitely come again whit my family .thanks mr goldy for your services best of luck for your future