Perry L
23 de enero de 2024
Accommodation was outdated and tired. “Hot” tubs were kept at 85f/30c which was quite disappointing after a long ski day. Not family friendly. Our kids were repeatedly yelled at for being kids, ie jumping in the pool, getting in the way of people swimming laps, being too loud. Very rude guests and aggressive with our kids. Then to top it all off, we were charged 60 euros because we didn’t empty the dishwasher before leaving and not wiping down the counter even though we had no cleaning supplies, as well as some garbage (wrappers, toilet paper roll) on the floor and not taking out one bag of garbage. We attached the pictures they sent us as evidence we didn’t clean, which just shows how ridiculous their accusations are. We felt we left it in good shape and nothing beyond regular use with three kids. With no cleaning supplies, garbage bags, broom, or bins in the bathrooms, how can they expect we clean the apartment before leaving? Great location for Grand Massif but we wouldn’t come back given the other issues.
Traducir