H Central Lecce

I was unable to stay at the facility because it was cancelled the same day I arrived at Lecce. I had booked through *********** and had been notified some days before that the facility had rejected the credit card with which I had guaranteed the booking (the actual payment should have been made directly at the facility). I was asked to re-enter the details of my fully functioning credit card (with more than enough funds) and it was rejected again. At that point I called the facility who advised me to try with another card. I did so and after 5 days (a few hours before my arrival) the card got rejected again. I called back and they told me to try entering the card details once more. I did so, and everything seemed correct until two hours later I got a message from *********** saying that the facility had cancelled my reservation. I called the facility again and the person in charge said they couldn't do anything about it because they had already given away my room (booked more than 5 months earlier). Deeply annoyed I said that I would have taken action about it and left a negative review. The person in charge threatened me saying that if I did so she would go to the lawyers. Fortunately, there are also a lot of good people in Lecce and I found another accommodation (paid for without any problem with the same card that had been rejected by Mirage). Could it be that my one-night reservation in August was more trouble than gain for Mirage? I will stay with the doubt, but I warn Mirage I will be happy to have a colleague-to-colleague chat with the lawyers they mentioned.

Prenoto al Mammasisi Rooms a inizio settembre per una trasferta di lavoro e il prezzo è tanto basso che non mi sembra vero. Inoltre garantivano pagamento in struttura. Qualche giorno prima mi chiedono di confermare la carta, che mi viene respinta per 3 volte. Alla fine mi trovo detratta la somma (tassa di soggiorno esclusa). Il giorno prima vengo avvisata che il Mammasisi ha dei problemi e vengo dirottata al Mirage. Ingenuamente accetto. Arrivo quindi all'indirizzo e pago subito, prima di vedere la stanza. Mi confermano che la precedente cifra verrà stornata a breve (spoiler: lo dovrò ricordare io due giorni dopo). Bene, fin qui ancora possiamo tollerare tutto. Entriamo in stanza e vengo subito lasciata da sola, accolta solo da uno strano odore acre. Mi sistemo e dormo fino a mattina. Quando apro gli occhi ad attendermi ci sono degli insettini che camminano tra i cuscini. Schifata mando una foto al loro numero. Mi garantiscono che puliranno perché "probabilmente la finestra è rimasta aperta". La mattina dopo la scena si ripete. Vado di persona alla reception (sento dire "sono TORNATE le cimici da letto"). Mi cambiano finalmente di stanza. A contorno: lenzuola e biancheria logore e strappate. Fate voi.