Zenitude Hôtel Résidences - Le Salako

The rooms was very small in smelling real bad I did not slept at all my bf wanted a refund because of the pictures on the web site was not clean like how it seems

Chambre très sale mais bon c’est pas le soucis, Que des fourmis partout et nous ne sommes pas les seuls clients à se plaindre. Et ils n’ont pas voulu changer de chambre ni nous rembourser

J’ai passé trois nuits à l’hôtel zenitude mon séjour s’est relativement bien passé étant un habitué du site je savais déjà où je mettais les pieds c’est un hôtel assez intéressant niveau qualité prix c’est pour cela que j’y vais souvent mais je suis forcé de constater que d’année en année il y’a une dégradation des lieux dû à une certaine négligence notamment en ce qui concerne l’entretien des chambres qui selon moi n’est pas fait sérieusement ( équipement vétuste ; rideau déchiré ; baie vitrée qui ne se ferme pas correctement ; ampoules brûlées qui ne sont pas changées etc…). Dans une précédente évaluation que j’avais rédigé concernant ce même hôtel dans le cadre d’un autre séjour je m’étais déjà plaint de nombreux désagréments qui viennent se cumuler à ceux que je viens de citer j’espère que les propriétaires réagiront pour rectifier tout cela car si il n’y a pas de changement je pense que je choisirais une autre destination pour mes week-end

Hôtel correct

The hotel is peaceful with its own beach, with free sun loungers, a water sports kiosk and beautiful views. The pool is small, but clean and very pretty, with comfortable sun loungers looking out over the sea and the wonderful views. All the communal areas of this hotel were well decorated and clean, it felt like a lovely resort. The rooms were not in the same vein though, we had a room in the first building, it was very sparse, with a weird side balcony. We asked for extra pillows which came quickly, but should have asked for extra towels too, as they were tiny. The curtains and throw pillows looked new, and certainly went some way to brighten the place up, but they need to go a step further to make it feel inviting and comfortable. We were only there for 1 night, so didn't bother to complain, but the room wasn't really cleaned properly and the maid let herself in the next morning to catch me naked... i don't even know why she would be trying to come in, as we were checking out that day. A small shop and a few restaurants were just a 2 min walk away and we enjoyed a nice meal and picked up some bits at the shop that opened late, it was very convenient. I would consider staying here, if i planned to be out all day, either enjoying relaxing at the hotel pool / beach or out exploring, but not if i was spending any amount of time in the room.

Very poor overall service! Examples include a breakfast supervisor rude and loud, throwing chairs at the chicken! Or mid afternoon music blared to maximum volume in the restaurant, making guests flee; kayaks available but unable to use them beyond the small beach etc. A shame because the location and potential is good. Management you need to get a grip on service.

Our stay here was the result of cashing in credit card travel points. The points program listing featured photos of the newest of the three buildings on site, the Zenitude Saruka. However our room was in the older building formerly known as The Clipper Hotel. The building has probably been battered by many storms and is missing some outer panels, but our room was in good shape and we had a splendid view out over the water. But that also meant we were kept up to midnight two out of five nights with unexpected loud live music from the luxury hotel next door. And oddly, numerous roosters (and hens) roam the grounds and make sure no one sleeps past pre-dawn. An excellent buffet breakfast was included, complete with endless espresso and always fresh omelettes. And the beach out front was so inviting (with lounge chairs included) we did not bother with the pool. We tried the reasonably priced buffet dinner one night, and it was quite good. We also spent some time at the on-site Pelican Bar but they ran out of Gwada beer on the third night so we had to go elsewhere for locally made beer. However overall it was a good stay because we enjoyed the breakfasts and the beach out front with lounge chairs and towels included.

This property is quite dated and eroding gradually and not your ideal Beach vacation spot. However, if you get the right room with a nice view you can ignore everything else. The nature elements (like the beachfront padded with cute coconut trees, private coves, and a stunning sunset) make up for the aging buildings and bump the rating of this place Was a great value for money at the price we paid. LOCATION: Lovely beachfront location DINE + DRINK: Overpriced and poorly decorated beachfront bar/restaurant that you should avoid! The breakfast restaurant was a stunner and was a breakfast to remember with mindblowing views and beach vibes ROOM: We stayed in Room 2511, so this review is based on that; VIEW: Lovely view of the ocean and the coves; SIZE: Spacious enough for 2 adults and simple baggage; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting me to sleep; BATHROOM: Stand-in shower; TOILETRIES: OK cosmetics FACILITIES: No Gym on site, and a very dated and unappealing pool! SERVICE: Friendly staff that took care of all our needs with a smile. But the staff at the Beachfront bar were quite annoying and didnt seem to understand what attentive or polite service meant! HOW WIRED YOU WILL BE: Free high-speed Wi-Fi that works well all over the property. Big Plasma TV screen dishing out a wide variety of channels spanning sports, news, music, movies, and entertainment, mostly in FRENCH language!

This hotel is a 2.5 stars at best. The positives - it is relatively close to the airport which costs about 30 euros one way. - there are plenty of restaurants nearby within east walking distance that are very good. - it does have a beach and small pool and was easy enough to get a chair. The not so good - this hotel is small. Whoever did the photography for their website is a genius at making it look bigger than it is. - it is severely dated. If we were staying longer that 1.5 days I would have switched. The rooms are horrible. - there is no hospitality, events, live music, nothing. If you’re looking for solitude this will give you that. - food options are limited on site. - be prepared for very little to no English. It makes it hard to navigate simply conversation but we did try on both ends. Would of helped tremendously if they had an English menu option. Overall I will not be back. I found my time here less enjoyable than other islands and found there weren’t options to highlight what Guadeloupe has to offer.