Usuario invitado
31 de octubre de 2022
Lovely, spacious room! I had a king wellness suite. The bedroom is separate from the living room and there are 1.5 baths and a wet bar area! Great when people are over. The main bath has a separate large soaking tub. There’s a free tram that can take you about .7 miles up the strip, to Excalibur/The Park area. Aria is maybe a 10 min or less walk from there (in flats). Comfy bed. Hotel itself is nice.
Cons: communication with staff to get my room upon arrival was less than smooth. Also, staff were either not helpful or not knowledgeable about opening times of restaurants in the hotel. I arrived after the stated checkin time and still waited 2 HOURS until I was checked in (room was not ready)! I asked if there was a hotel cafe (turned out to be closed); asked if there was another cafe/Starbucks/etc. within hotel. I was directed to a closed restaurant. And a third time, to a bar which was closed for a private event. Found a Starbucks on my own, that they didn’t suggest. Messy service to start. They didn’t offer me a place to wait or any suggestions while they figured out my pre-booked room.
Still, I’d stay here again because I’m sure that’s not a typical experience (I hope).
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