Hampton Inn & Suites Las Vegas-Red Rock/Summerlin

The room had an unplesant smell (sewer gases) coming from the bathroom sink. I requested a room with a working phone. There was a dial tone but I couldn't call out or get calls. I didn't like having to have $50 on my credit card for "incidentals". Laura at the front desk was nice. The bed was comfortable and a good TV was provided. But in the future, if I have a choice, I won't book Hampton Inn again.

We checked in early before housekeeping was done with other rooms. There was a smell in the room and fragrance was sprayed in the halls after we checked in but it did not help our room

The hotel staff was able to accommodate our early arrival. They were all very nice and friendly.

Wonderful caring staff. Everyone was so friendly and helpful. My Dad felt light headed and passed out in the lobby. He fell backwards and hit his head on the tile. They were quick to act and made sure he was able to get immediate medical attention. He came back from the ER 5 hours later and they were very eager to offer any help necessary. He ended up booking one more night.

Traveling with my elderly mom plus my two dogs. The property is clean and conveniently located off the highway and close to shops and restaurants. The staff was friendly and helpful. Parking was easy and the free breakfast was great!

The property looks new and clean. It's quiet and close to shopping center. There's plenty of parking spaces. The floor, furniture, and bed was clean when I checked in. I left in the morning, back around 3:30 PM, and room was how I left it. Cleaning lady knocked on door around 4:30 PM to clean. I told 'em not needed any more. I need to rest. It shouldn't take that long to just tidy up the room. They must be short of staff. I hope it does not persist. The air conditioning unit turns on quickly to the thermostat, but the temperature of the room did not seem to change. the air seem to be direct from outside, and thermostat show same temperature after 1 hour of turning on the AC. It must be centrally controlled. Looking closely at the AC unit, the vent is dusty. There are debris inside where the air is blowing into the room. I just have the AC unit off the whole time. Don't want more dust circling in the room. How would it feel in the summer when outside is 115 degrees? The breakfast is continental with fewer items offered. Not as many type of pastries or fruits, and the waffle mix was thick that even dispensing into the cup was not easy. I hope improvements are coming.