Donoma Las Terrenas Beach Hotel & Spa, Autograph Collection

"A very bad experience. The staff were arrogant and visibly annoyed by the presence of guests (rolling their eyes, a complete lack of courtesy). They had absolutely no sense of service. After a simple request, and after a disagreement about a simple request, they didn't even have the courtesy to apologize. The breakfast was insignificant and did not live up to the hotel's advertised standard. A small, stale croissant, an omelet station, four jams, and that was it. I was supposed to receive a 15% discount on my restaurant bill since I booked with a "few days in paradise" upgrade, but even then, the staff failed to do their job properly. This establishment clearly lacks professionalism and attention to its guests."

Prado Suites Las Terrenas

Costarena Beach Hotel

"Buena ubicación. Buen trato por parte del personal de recepción, pero las personas que trabajan en el restaurante de la playa lo hacen con mucha parsimonia, lentitud y descuido: había que pedirles que te atendieran o que preparasen las cosas porque nunca tenían nada listo. El desayuno estaba incluido (ver foto), pero era muy básico y sin ningún tipo de variedad. Precios del restaurante caros y también del masaje (€60/hora). A nuestra habitación no llegaba el wifi, el desagüe de la ducha estaba atascado, supuestamente lo arreglaron pero seguía igual. Tampoco llegaba agua caliente al baño y tuvimos todos los días que ducharnos con agua fría. Las mallas de mosquitera estaban rotas con lo cual de todos modos entraban los mosquitos. El hotel es bonito y las habitaciones amplias, pero había tantas cosas que no fueron bien, que salí con un sabor agridulce con toques amargos."

Residencia El Balatà

"The place is very welcoming and feels clean, but the customer service, the rudeness of the staff and the manager is TERRIBLE."

Punta Popy Boutique Hotel

"Lovely privately run small boutique hotel in beautiful, well kept grounds. 10 minute easy walk to the beach and local restaurants/bars in Las Terrenas. Very quiet, peaceful and relaxing. Small pool with sun beds to soak up the sun. Only five villas, so quite private. We stayed in the only detached one which was fairly large, very clean with large bed and shower, including toiletries. Complimentary water, Sprite, and fruit juice in minibar, plus biscuits and plantain crisps. Nice veranda with chairs for relaxing with a drink. Only downside was that we didn’t have a coffee machine which the others did. However, the breakfast pergola also acts as a bar from 8.00-19.00 hours, so can get a coffee there. Could do with longer bar hours, but to be honest, most of the other visitors were out all day. Breakfast was lovely, fresh fruit, toast and yoghurt with granola or a choice of omelette, all served by the couple who own it. Very friendly people, the husband speaks English but I don’t think his wife did. Would definitely recommend this small, quiet hotel. Ideal for couples as there is a no children or pets rule. Not for people looking for somewhere with a lot going on, and the pool is only big enough for short lengths. Accessed by a private gate that is monitored , so very secure. Staff are very friendly and helpful. Would definitely stay there again if we went back to Las Terrenas. Good value for money."

Puerto Plaza Las Terrenas

"The room is quite big, and the double bed room is much more comfortable than the twin room. But the hotel is older and the facilities are older. The air conditioner can only cool but not heat. It happened to be very cold during those days, which was very uncomfortable. In addition, the hotel can store it for a long time, which is very convenient, so I stay there all the time."

Hotel Alisei

El Rincon de Abi

"precioso y muy acogedor es un lugar muy tranquilo el personal excelente muy amable luis es muy atento siempre preocupado por nosotros y resolviendo nuestras dudas un encanto fue una estancia de 10 sin duda repetiremos si volvemos a Terrenas muchas gracias"

Hotel Casa Pierretta

"The hotel is very comfortable and very comfortable."