La Fiermontina Ocean

La Fiermontina Ocean Larache is a place of serenity, reconnection with nature, and disconnection from the rush of everyday life. It is the meeting point of sea, mountain creating a welcoming place to relax, reflect, and enjoy the moment!!

What a fantastic experience! This is a stunning property on a supreme piece of land, full of olive trees, rosemary and lavender bushes- everything is aromatic. The views out to the pastoral land and the ocean are incredible. And only second to the location and views is the staff- they are so attentive, warm and lovely. Chahide, the general manager, is a very kind, knowledgeable and warm person. He made us feel very welcome and gave my husband extra special upgrades and attention on his 40th birthday. The waitstaff is great, especially the kind woman in the village who made breakfast. We had 2 room while we were there- 1 in the village and WOW- it was so beautiful, but the ocean view suite was like being on the pages of Architectural Digest magazine. The food is delicious- especially the homemade cheese at breakfast, the tajines, the breads...well really everything! This is the perfect romantic getaway. Thank you for a wonderful stay. I will send everyone your way!

The location is of course stunning.. nothing to say about that. I’ve chosen this resort to stay one night along the coastline during my tour in Morocco, on the way to Casablanca. Being as well an half Italian property (I’m Italian) I thought was an additional guarantee of good hospitality and excellence but I was deeply wrong. Let’s start with the arrival experience: I’ve received a message one day in advance asking the time of my arrival, which I communicate was in late afternoon. When we arrived, we were briefed by the first NOT WELL TRAINED member of the staff. We mentioned we were quite tired since we had a long drive and we arrived at 18:00hrs. As a staff, you should know we have only one night stay.. therefore it’s useless giving me a long briefing regarding horse riding and other activities which I can’t do. But the joke was the beach access..after explaining how much the beach bar is amazing etc, he told us that there is a common shuttle with a ride of 20minutes and the last one was at 17:15hrs. When you pay 700euro a night, in a property of more or less 20 villas (not hundreds), you expect there’s a private shuttle service. I work in Maldives in a 90villas property and there’s private buggy service available all day long. Especially if a property is located on the hill, and it takes 20 minutes ride.. what do you expect?! If I would like to watch the sunset on the beach, shall I take 2 hours walk and come back with the dark?!? What we politely asked was to get us there just to have at least a look and take couple of pictures. (No swimming, no sunbathing etc). Answer: NO. Why?! Cause the 02 buggies are busy in taking the other guests back from the beach.. maybe due the fact that I stay only one night, I wasn’t considered a guest as well. Such a shame! Thousands point lost in what is GOOD CUSTOMER CARE AND PERSONALISED SERVICE! Ok, we gave up with the idea of seeing the beach..and we decided to enjoy our villa, which unfortunately we found out was one of the worst.. pool dirty (with dead bees and leaves), walls with cracks, curtains broken, toilet door handle broken, lights not working. So I decided to use the reception chat to communicate the issues.. answer: “Will send maintenance!” Sorry but my villas should have checked as per standard before my arrival! Especially I guess that if I check in at 06:00pm you have plenty of time to do that!!! I decline since having few hours till the end of the day, I don’t want to waste my time in having staff in the villa who works and invade my privacy. Then they mentioned the general manager would like to meet us.. same, sorry I don’t waste my time listening to apologies of a person clearly unable to run a luxury property. We decided to go dinner.. and same.. if you know how to do hospitality job, you should have fixed all the above issues during the time of the turndown, when we were out of the villa. But nothing has been done except the cleanings.. not even an apology card with some recovery ameniti

La Fiermontina Ocean è un luogo magico, dalla lunga strada sterrata x giungervi, alla bellissima spiaggia oceanica. Il Resort è in totale armonia con l'ambiente circostante, e il tutto si contestualizza perfettamente nel rispetto della florida natura che caratterizza questa parte del Marocco. Consiglio di dividere il soggiorno tra le favolose pool suites con vista oceano e le affascinanti case rurali situate nel vicino villaggio di Dchier, circondate da colline con animali al pascolo, così da poter vivere entrambe le due tipologie di esperienze. Il ristorante è molto suggestivo sia per la vista mare sia per i bellissimi tramonti che accompagneranno le vostre cene. Il cibo è di ottimo livello, grazie al gentilissimo chef italiano Luca, che propone al meglio la nostra fantastica tradizione culinaria, mixandola peró perfettamente ai piatti cardine della golosa cucina magrebina. Davvero eccellenti colazioni e cene. Prezzi in linea con il livello del luogo (anche se una bottiglia d'acqua a 8€ mi sembra esagerato, non tanto per una questione di prezzo, quanto eticamente, vista l’essenzialità del bene, soprattutto in un paese come il Marocco dove l’acqua è potabile solo confezionata). Personale gentilissimo che ti fa sentire a casa senza esagerati formalismi fuori luogo, dal giovane cameriere gentilissimo Yassire, alla dolce signora delle colazioni al villaggio. Non perdetevi questo luogo!

Endroit agréable mais plus de 800€ la nuit il faut qu’ils revoient leurs prix on est pas à la Mamounia tout de même ! ´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´

Un lieu tout simplement magique ! La Fiermontina Ocean est bien plus qu’un hôtel : c’est une véritable expérience sensorielle et humaine. Niché dans un décor à couper le souffle entre océan et nature sauvage, ce lieu unique invite à la déconnexion et à l’émerveillement.   L’accueil a été d’une rare chaleur, le service irréprochable, et chaque détail pensé avec goût et délicatesse. Les activités proposées — balades dans la nature, découvertes culturelles, moments de détente face à l’océan, balade à cheval sur la plage — ont toutes contribué à faire de ce séjour un souvenir inoubliable.   Mention spéciale à l’équipe, d’une gentillesse et d’un professionnalisme exceptionnels. Merci pour cette parenthèse hors du temps. Je recommande les yeux fermés !