WoodSpring Suites East Lansing - University Area

條件還行，有微波爐，電磁爐和冰箱，吹風機需要在前台借。唯一不好的就是房間裏沒有一次性的盤子，杯子和餐具

GM Mr. Colon & all the staff here are Wonderful! Each person has made my extended stay a welcoming, comfortable, and safe experience. I’ve been met with patience, empathy, and professionalism everyday, and it’s much appreciated.

Do not book this hotel. Your reservation is worthless. They will oversell and if everyone else checks in before you they will kindly explain to you the best way to seek a refund.

I believe Woodspring has jumped onto the alarming trend of companies who dishonestly extract money from customers, then hide behind AI and offshore call centers when the customer objects. I've stayed at Woodspring Suites East Lansing, MI at least 6 times, always pre-paying, following all rules as a well-behaved guest. This time, they canceled my pre-paid reservation at the last minute. They claim ******* canceled it, but I was not logged into ******* when the room was canceled, and a supervisor at ******* says the cancellation did not come from them. I called Woodspring and they began to lie to me in various ways. First I was told "the property is completely booked" for my dates. My room had just been canceled an hour previous, so I asked what had happened to it, and she claimed she could not even look it up. Then I was told I could book my 11-day stay (the exact room I had before) if I paid for a 2-week stay, because they "are a long-term residency hotel and have a 2-week minimum." I asked the price for two weeks, which they quoted, and I agreed to do that. As soon as I agreed, the clerk said she was sorry, the actual price was $200 more than the first price she quoted me! The hotel has little going for it. It is noisy, desk service is slim-to-none, and amenities are nonexistent. There are always a number of noisy vehicles in the parking lot whose occupants drink alcohol and leave the bottles for others to pick up.

Very nice rooms and super friendly employees. Kathy & Dave at front desk & Sabrina at corporate have been super helpful securing a monthly rate for me. The rooms have a full kitchenette and are very clean. Give this hotel a try, you won’t be disappointed. Thank you!! A++

Some good, some bad. Though you have a nice room with fridge, microwave, sink, 2-burner cooktop, and cupboards, Woodspring provides no dishes, no pots, no cutlery, no coffee maker, no hairdryer, no iron. All you get is 2 towels, 2 bars of soap, toilet paper, one tiny bottle of shampoo, and the bed sheets, blankets, & 2 pillows. (Oh wait--you also get 2 plastic-wrapped flimsy cups). You have to be prepared to round everything else up for yourself. The best thrift store is St. Vincent De Paul at 1020 S. Washington in Lansing. There are grocery stores & shopping centers nearby for food. On the plus side, it is located in a beautiful area & because the hotel is far from full it is quiet. The most maddening thing is they reboot the internet every morning about 5:45 am so that it shuts off for 10-20 minutes crashing everything you're doing. If you're an early riser, you will definitely be tearing your hair out just before 6am. The price is very good, so I may stay here again. But if they raise the price in the spring, forget it.