Northcote

This was our second consecutive New Year’s Eve stay. This review is purely for the hotel and I’ve left a restaurant review on the dedicated page. Rachel is the hotel manager and was very professional and helpful with an enquiry about the fire in the room not working, and we also benefitted from her expertise during our dining. Thank you to Rachel for her consideration. Upon arrival, we tried to plug our EV in to charge at one of the points in front of the restaurant, and the same charger as did not work last year did not work again this year. We mentioned that the charger didn’t work and hadn’t done last year either, and were told it’s a “Tesla only” charger. Last year we were simply told it wasn’t working. Not getting into the details of it on review, but we also watched two Tesla drivers not be able to use the charger at various points, and the car we drive is compatible with the charger installed, regardless of being a Tesla charger, so this is potentially something that might benefit from looking into in more detail, to maximise guest experience. Despite having said we stayed previously less than 30 seconds prior, the person on reception asked if we had visited before, which we confirmed. My partner asked again about the charger and was told there were some in the other car park, which he drove to, to drive back to get the access code, which hadn’t been given in the first instance, to be given an incorrect code, to drive back again to get the correct one. It’s a small thing but a simple sharing of the correct code proactively would have been appreciated, particularly driving back and forth during the heavy rain. The room was very clean - room 3 - although could benefit from some TLC, with some furniture items marked and in need of maintenance/replacement (including ceiling lights with cracks emanating from the fixtures). The bed was very comfortable and we both slept well after the NYE meal. The bathroom was clean and both shower and bath were of a good standard. It was encouraging to see vegan, PETA-approved toiletries in the bathroom. When we checked out, we asked to settle the bill, having prepaid for everything bar one cocktail. The card machine was handed over with no verbal confirmation of amount to be paid (which I appreciate is standard in many places but when you don’t have a prompt to check the amount is correct either, it’s not great), and was out by over £100 and had to be amended. We enjoyed our stay very much and are considering joining for Christmas in 2025 as a larger group booking.

What an exceptional stay we had at Northcotes. From entering the hotel up until departure we had a great experience. The suite rooms are stunning and the food is amazing. Rachel and her team do a great job to make your stay the best it can be. We will definitely be returning.

Having dined here before my expectation was high. Lisa Goodwin Allen is an exceptional chef. However, on my recent visit with my husband the quality of the cooking was lacking, which makes me think it was Lisa’s night off. I started with squab pigeon which, whilst extremely flavoursome,was awkward to cut with sinew down one side. Not a Michelin quality dish- I then had a piece of Halibut which sadly was slightly over cooked and swimming in an extremely pungent parsley sauce. Very disappointing. Not the usual standard at all. I did mention the meat being on the tough side to the female server, who just apologised for my not liking it. Standards should not be allowed to drop when delivering a Michelin experience. Fish doesn’t need a strong punchy flavour as my husband also found with his starter Scallop.

We wanted to take our 16 month old daughter for her first Northcote experience as it is somewhere very dear to our family. We were quite nervous about our visit and hoping everything would go smoothly with our toddler! We had no reason to be concerned, every member of staff went above and beyond to look after us & engage with our daughter. The lovely sommelier who played peekaboo with her & gave her an adorable teddy, Lisa who helped us with highchair trouble, just to name a few. We had Lisa's seasonal lunch and it was absolutely superb, my husband had the supplementary Lake District lamb which was divine. Our daughter was also very well catered for with the most delicious chicken, chips and veg - which she absolutely loved. Our visit today has only further cemented our love for Northcote & we look forward to visiting for many more years.

We stayed at Northcote to celebrate a big birthday. Its been our family’s go to place for special occasions and never disappoints. We arrived to find we had been given a room upgrade - something that never hapoens to us normally so made a special weekend even more special. The rooom was beautiful - very luxurious and every need catered for. The dinner was fantastic, but what always makes Northcote special is the staff. Without fail, they are all friendly and approachable. They are Northcote’s treasure. Breakfast, as always, was beautiful. So thank you for another beatiful memory!

Gorgeous lunch visit from start to finish - lovely venue, food and staff all made for a few hours very well spent. 1x carnivore and 1x vegetarian in our party, each having a culinary experience that will stay with us for a long time. Highly recommended if you enjoy a beautiful setting, engaging staff and wonderful tastes.