Sunny Palms Inn

С виду обычный мотель. Но внутренний ремонт хороший, чистота желает оставлять лучшего. Запах марихуаны по всему номеру. И он не уходил. 4/10 моя оценка

When I entered the room there was a bad smell and I went to the office and it was closed…

Poor check-in experience, but beautiful room The hotel was clean and well kept. The only issue I had was that I was a late arrival. I was dropped off by an Uber to find that the office was closed. There was no manager or employee on site. There was a phone number to call on the door. I called that and it didn’t connect to anyone. That was an unsettling experience, a woman traveling alone sitting on the curb trying to come up with plan B. After about 15-20 minutes someone arrived, checked me in, and escorted me to my room. The room was upgraded beautifully and was very comfortable. I would stay at this hotel again. But travelers should be made aware that there may not be anyone on site if a late arrival.

Pros: The interior of the room looked nice, like it had been recently updated. It was very clean and well-kept. The overhead rain shower was great. Wifi and AC worked well. Communications/service from the front desk were good. Cons: The TV didn't work in the first room I entered, so they moved me to a different room. Both rooms had a bit of a lingering odor of cigarette smoke (at this price I was not expecting to smell this). Not too bad but noticeable at all times, and could smell it on my clothes when I exited the room. Pillows could have been better quality. There were some stains on the ceiling which appeared to be mold. A lot of shady characters walking around the immediate area surrounding the property.

This property was unattended. I need to Cal the office number to get the front desk staff which tod me she was in a room. She and another girl that looked like a sketchy individual came out a room. She was unprofessional. There was a big sign in the lobby area about Human trafficking. As she proceeded to take us to the room there were 2 other sketchy people just walking around the property. There were holes in the wall. I pointed them out to her and she looked at me like I was crazy to bring this up. I asked about our check in confirmation and she said they didn't have a printer and that she would email it to me. My husband and I decided not to stay there we felt very unsafe. When I told her she asked why and I told her a number of reasons. Again she looked at me like I was crazy. She then told me I booked us through ******* and paid them that they didn’t pay funny Palm and then I needed to get my money back from *******. I told her to email me a receipt stating that we didn’t stay there so I could show *******. She told me she would email it. Needless to say I never got either emails. I contacted ******* and they gave me half my money back. Do not ever stay at the funny Palm it’s dirty it’s thinks it’s Unsafe.