Usuario invitado
1 de marzo de 2024
Please beware of this hotel, I stayed here for 10 days over christmas in December 2023 and at first was impressed, but quickly my trip turned into a nightmare. I was stuck in the lift for almost 2 hours and was lucky not to pass out, the alarms were not working and I had to bang on the door loudly to be let out. I wasn't even offered an apology or any compensation...The manager on duty - her name was Bimpe, simply said 'how unfortunate' when I notified her of the incident - which felt like an insult. Furthermore, some of the sheets and towels provided were not clean, and the food in the buffet made me ill for a couple days...absolutely terrible place and the staff are not well trained for dealing with international guests
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