Solar de Mós

A lovely hotel with very friendly and helpful team of staff. Can’t recommend their names but everyone was attentive to our needs and requests. The rooms are in three or four, detached houses located next to each other, giving it a cosy, private resort-like place. There s small pools with lounges which is perfect for those who want to laze around. Location is away from the centre, but it works if you like it this way. Bolt rides are cheap, so this wasn’t a problem to go and return from the centre.

Overall, the Solar de Mos Hotel delivered good value. The rooms were clean, comfortable and well-appointed. Beds were especially comfortable. Breakfast was a buffet with an excellent and copious selection. There were, however, several things that could be improved. Most critical, was one of safety. The hotel was locked up late at night into the early morning. When we wanted to go watch the sunset, we discovered all the doors were locked. Although there was signage on the outside, explaining how to call a night-watchman, that sign was absent (or hard to find) on the inside. If there had been a fire, we'd have been in serious trouble -- and as it was, this caused us to miss the sunrise. We were also surprised and bothered by the fact that only one 'free' key per room was provided. Other keys required a deposit. Considering that the keys were plastic entry cards, which are (or should be) reprogrammed for each client, a deposit-fee is unreasonable -- and we've never previously encountered it in any of the numerous hotels we've stayed in. Another annoyance was the ice-policy. We needed ice at various times, both to cool food and to treat a muscle injury. In both cases, the ice was doled out in very small amounts. A hotel should make ice easily available for customers. The hotel had a nice outdoor pool area, but it was somewhat uninviting because shade-umbrellas weren't up by default (you could find someone to provide an umbrella, but it would be more hospitable to simply place them in advance). Also, there were lots of ants on the patio. Maybe that was unavoidable?? Again, not something we've seen elsewhere. Some of these issues are minor, but they are easily remedied and would result in a much more hospitable experience -- turning this place from a "4-star" to "5-star" hotel (in our opinions).