Vila Alba Resort

The hotel is superb. Great place for a great vacation. Will definitely go back.

特別滿意的酒店，套房感覺舒適。酒店後門有個小小沙灘，沿海岸線走到海軍沙灘，一路風景超級美。後悔沒有多定2天。

非常好，景美。

My husband and I are staying here for the last part of a two week vacation in Portugal. We had looked at reviews and pictures of this resort prior to arriving and were excited to stay here. Upon arrival we could see that the views were beautiful but the resort fell short in every other way. When we checked in our room was not yet ready so we stopped at the restaurant for lunch. While at lunch we had to track down staff to give us a seat, get any drinks, and then to order our lunch. Finally our food came and for a 5 star resort the food was less than subpar. We ordered 2 sodas, a personal pizza, and a cheeseburger and the bill was over $60 usd. The restrooms that were available to use for guests had toilet paper holders that were falling off the walls, soap dispensers that were rusted, and bathroom doors that did not lock. Finally once it was time to check into our room I was at first impressed with how the room looked but that quickly changed. Once in the room we found ants crawling around the bathroom and within 5 minutes we had killed over 10 ants alone. At this point we were frustrated and contacted our travel agent to help resolve this issue. Soon after my travel agent contacted the hotel the hotel then called me personally to say that they were made aware I was “complaining.” During that phone call they never offered anything to make our stay better. We decided to walk around the resort to get out of our room and walked down to the spa only to find all the lights off and the “hot tub” cold. After a long day of travel and frustration we decided we would give the restaurant another try. Unfortunately our experience was not any better with dinner. We both ordered risottos one mushroom and one scallop and prawn risotto. The mushroom risotto was almost all mushrooms that tasted like they were from a can and the scallop and prawn risotto had only two scallops and two prawns. We contacted our travel agent again to have them help with our problems with the resort and then decided to get some rest. The next day we spent the day by the pool where not once did any staff ask if we wanted a drink or to order lunch. When we found a staff member to order lunch they gave us a menu but never came back to take our order. Finally we got our food and after we finished it they never came to pick up the plate so after over an hour we took the plate to them. Since check in we have been working with our travel agent to get a refund for our stay and our travel agent has been met with nothing but pushback. Considering all of the issues we are having a refund is the least this resort could do. This resort has the potential to be a great place because of the scenery but they have a lot to improve on for it to be considered a 5 star resort.

Amazing place. Very nice rooms we had a sea view suite. They reached out before our visit to check if we wanted a late dinner reservation as we were arriving late that night. Walking to albandera beach is easy to do from the hotel. We went kayaking through the famous benagil caves from that beach. Hotel staff answered any request kindly. Would definitely recommend.

My husband and I have just returned from Vila Alba whereby my son and his new wife held their wedding 14/09/24. The wedding was absolutely magical and I would highly recommend this as a wedding venue for any couple considering getting married in Portugal. Upon our arrival on 12th September, we'd arrived early and having been ill the night before, the gentleman on reception saw that I was weary, and instead of making us wait for the room we had booked and paid for, he very very kindly offered us an upgrade free of charge. The room was immaculate and the bed/pillows very comfortable. I would highly recommend this hotel.