Sudamala Resort, Komodo, Labuan Bajo

No hay problema con la hospitalidad y el servicio. La única molestia es que siguen llegando moscas durante el desayuno. Necesito hacer algo al respecto ya que afecta su higiene. Además, la ubicación frente al mar es su punto fuerte. Sería mucho mejor si el hotel pudiera invertir en limpieza de playas. Tanta basura en primera línea de playa. Paquete de bocadillos con botella de plástico, etc. Lástima.

El personal fue muy servicial y amable. Perdí mi artículo personal y el personal hizo todo lo posible para ayudarme a encontrarlo. Un agradecimiento especial a todo el personal de recepción al Sr. Ragil que me ayudó a encontrarlo. El servicio es impecable. El lugar y las habitaciones son hermosos. El desayuno buffet y el almuerzo fueron fantásticos. La comida era fresca y me encantó el coco fresco. Definitivamente regresaré y lo recomendaré a mis amigos. Gracias a toda la gerencia y al personal por una excelente estadía. 👍

Location, room and cleanliness was all good. Just a little disappointed in the services and attitude we received.

Nice place and the service is good. Definitely will visit next time.

The pool looks fine. The private beach is nice in the evening with red sky. The rooms are old style but the size is spacious. The hotel offers free kayaking ad the breakfast looks okay as well.

The hotel is clean and serene. Even though it is slightly out of the major town, it provides calmness and serenity. Staff and helpful and friendly.

The resort is super nice. They have a direct acces to the beach and organize different activities like Yoga. They also have a dive center and offer different tours. The food is good although the first evening buffet was expensive. For the evening I would recommend to go to the harbour and eat there. Be aware that grab car is not working. Grab motorbike is, but not every driver brings a helmet. The hotel transfers are expensive and the taxis seem to be organised in one big group that sets the prices.

perfect hotel slightly out of the city center for a comfortable and quiet stay away from the crowds. staff were extremely friendly and goes the extra mile to help us with any queries. rooms were clean and beautiful.

What I liked: - A beautiful resort with lovely grounds, a stunning pool which overlooks the beach and the ocean, swim up bar in the pool. Total island vibes - we stayed in a Manggarai Villa which is spacious, beautifully designed with indoor/outdoor bathroom (you can lay in the bath at night and look up at the stars) and is beautifully furnished. The room was spotlessly clean as was the private pool in the villa - all of the staff in the resort are sweet, hard working and so helpful. Hendra the Front Office Manager is a total asset to the resort - the food in the restaurant is very nice. The included breakfast is fantastic and includes unlimited proper coffees, fresh juices and smoothies. What I didn’t like: - price of the seafood BBQ is crazy (see photo) with jumbo prawns at IDR 295,400 per 100 grams or IDR 2.95 million per kg (around AUD $300). Price includes salads and desserts however the salad selection is simple and the dessert includes 2 types of simple cake and a local dessert. Drinks are not included. This is without a doubt the worst value I’ve seen in Indonesia and is an absolute rort. I won’t stay at any Sudamala Resort again because of this - booked a Komodo island day trip through an Aqura Dive School staff member who approached me at the cafe. He said there 4 people booked for tour next day and 2 more needed. Asked for my room number and said he’d come in 30 minutes and let me know what was happening with the tour. Left the villa gate open and waited 45 mins and he never came. We were never officially informed that our tour wasn’t happening - Komodo island tour isn’t well promoted by resort. Their tour costs IDR 2 million but is for resort guests only and takes min of 6 and max of 12 guests. Local tours charging IDR 1.2 million take 15 to 35 guests. Resort tour departs at 7:30am but local tours pick up at 5:45am so local tours seem like a longer day. This is not correct. Both tours leave the dock at 8am - Sudamala tour goes straight from resort to dock whereas local tours pick up at every hotel along the way. Group size and departure time not well explained by hotel which is a missed opportunity for them. They’d get a lot more guest bookings if they explained this well.