Hoteles cerca del Ciméo Nature, La Saline-Les-Bains

We had a casual meeting at the bar with a group of local and foreign friends. From the security at the gate via the front desk to our meeting place, the bar, the personal, professional and proactive service of the staff was remarkable. First time in Réunion island I see a security guard come out of his booth, greet the client AND, this is the exceptional part, offer to guide a new client / visitor to where he wishes to go. Super pleasant without being pretentious at all. Before even reaching the front desk a member of the staff, occupied with a group of clients, greeted with a smile and asked if everything was OK/ if any help was needed. He confirmed I was at the right place and returned to his group of clients. Fluently and appropriately done as he most politely excused the people he was with. On to the front desk, where another pleasant smile greeted me, not hiding behind the computer screen pretending to be busy at all. Equally helpful as the others. Marie at the bar came to take our order at a perfect time, she handled our multilingual group with ease and had that genuine personable quality needed in customer service. She suggested a little improvement to my order, which didn't cost anything, just something a client would not know to ask. Stellar service by her from start to end. A little detail I greatly appreciated was that the juice I ordered was freshly squeezed and not pasteurised juice from a can. On a tropical island juice from a supermarket doesn't sit well with 5 stars. The staff truly portrayed what is loveable, beautiful and charming about Réunion island and France. Each member of the staff we came to contact with today was proactive, fast and genuine. They visibly took pleasure and pride in making sure we were all well taken care of. That's a quality one either has or doesn't have. If it is not within, no training can bring it out. Obviously training shows in how the actual tasks are performed. No complaints in that department either. When you leave a place feeling like you certainly want to return you know they have it right. Thank you all at Akoya team

Hay estacionamiento gratuito, hay muchos desayunos y nombres chinos. Y papilla. Las frutas son buenas. El servicio es medio, los estándares no son tan altos como los de complejos turísticos franceses similares en Mauricio y los precios de las casas no son baratos. El ambiente es bueno, la altura del piso es relativamente baja.

La habitación destartalada merece una buena renovación. La insonorización es muy pobre, se pueden escuchar todos los pasillos del pasillo y el sonido de los vecinos al baño. Este tipo de servicio es demasiado caro. La puerta de la habitación solo se puede cerrar con un portazo, y no se pueden sellar sin sellar, lo que mantiene las luces del pasillo al dormitorio toda la noche, porque la puerta y el marco de la puerta, el techo manchan el baño, uno de los dos asientos de plástico están entre el balcón El espacio es demasiado grande para romperse y permanecer como está, es muy peligroso para las personas que están sentadas en la bandeja sin darse cuenta.En una bandeja educada, serán bonitas tazas de cerámica en su lugar de vasos de papel no reutilizables, aunque podemos tomar la primera. La segunda bebida está en la habitación. Debido a las condiciones sanitarias del Covid, no hay dieta y el restaurante de al lado, que todavía sirve como buffet, es capaz de abrir la higiene. El hotel ofrece desayuno solo a la hora que sea necesaria. Afortunadamente, es rico y de alta calidad. Amable El personal. Hermosa área de puestos públicos, uno de ellos es el invierno. Hermoso jardín, etc. La única falta de calefacción, lo que significa que no volveremos a este hotel, porque necesita ser reformado e insonorizado.