El Rey Palace Hotel

This place was a shocker. Springs in mattress coming through, bathroom tiles cracked, thread bear towels, ordinary breakfast, no hot water some of the time. Okay location but just generally creepy. Wifi hardly worked and nothing like the description.

I won't comment on the hotel directly because we never had the chance to get there. The day before our arrival, we asked the hotel if we could arrive the same day (so a day before what was planned). They told us we could and that they were waiting for us. One hour after (!!!) I am asked by WhatsApp the day of my departure. I've already tell it but repeat it without worrying. I then received a message saying that they did not have any availaibility not only for the extra night (we were already on the road so It was already disappointing) but also for the FIVE OTHER NIGHTS we booked MONTHS ago because a lot of rooms were in maintenance (what were you waiting for before telling us ?!!!). They told me we could go to another hotel for the same type of room and same price. Talking with that hotel, they were not aware of that deal and said they could not lower their price. I had to contact El Rey Palace again in order to ask them to find a solution because we were on our way to La Paz. They left me on "read" for two hours before saying everything was okay and we could go to the New hotel. We had to change the place we had to give back the car we rented (because we told the agency we could meet at El Rey Palace to give back the car) and contact the agency with which we booked two tours in order to change the bus journey (it was supposed to pick us up in front of our hotel) Very unprofesional. Do not trust them.

Uma ótima localização perto da avenida principal de La Paz e próximo da Universidade Mayor de San Andreas, o quarto é bem amplo e limpo. O banheiro também é bem limpo. Contudo, as toalhas estão desgastadas, o café da manhã é bem básico (o café em sim não me pareceu bom). O hotel estava parcialmente em pintura com um cheiro bem. forte.