Usuario invitado
18 de junio de 2025
The hotel was recommended to us by friends, and we were really looking forward to it. My husband and I travel a lot around the world and always stay in very nice, unique hotels. Upon our arrival, we were very disappointed with the hotel; everything seemed devoid of character and leadership. Furthermore, we found the suite, which had a beautiful view, to be very worn and not up-to-date in terms of furnishings...it lacked attention to detail. Even the pictures and the mirror behind the television were hanging crooked. Furthermore, the carpet in the stairwell, on the steps, and in our room was very worn. We had the feeling that nothing had been done to this expensive hotel in decades, and that there was no hotel manager who truly cared about its guests. The staff was visibly overwhelmed and insecure. While I was working on my computer in the lounge area, they were vacuuming around me. During breakfast, no one came to ask if we wanted anything else or to clear away the used dishes. We would definitely never come again and are very surprised that this is supposed to be a Relais Chateaux Hotel.
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