Usuario invitado
1 de octubre de 2024
Stayed for one night during our trip to Scotland, after a long day driving we were ready for a good meal and a comfy be. On arrival we entered the bar area and the lady behind the bar explained there was no one around to check us in and she would complete our check in and take us up to our room, the lady was friendly and welcoming. We booked a superior double with sea view, a large room with beautiful views, the room was basic but clean and comfortable, the bathroom once again was basic but had everything you could need. The best views by far were from the side of the water outside the hotel, even more beautiful if the sun is shining. We had booked dinner for 7pm, I opted for a Sunday lunch and my husband had something from the main menu, when the Sunday lunch arrived it had very little gravy, I asked if it was possible to get a little more, this obviously offended someone as it seemed to be a big issue as the staff pointed and were clearly not happy, eventually someone came over to say it was Sunday night and they had run out, for some reason a few minutes later a jug of gravy arrived, confused us a little too! From that point the atmosphere changed and we were almost ignored until we headed to the bar to pay. Breakfast was the worst of the week, nothing to do with the food and it’s quality which was t the best but the young lady who was on duty, we entered the breakfast room and were ignored, I had to get her attention to order breakfast, she clearly wasn’t going to give us service with a smile! Check out was putting a key in a basket and go! No personal touch which seemed to be the norm for the Kintail Lodge Hotel! One nights stay £275 for B&B.
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