Quality Inn & Suites

Made reservation on Choice app. Nothing said anything about remolding in process. Got a phone call asking what time we would be checking in.(strange). Got to hotel to find out they are remodeling the first and second floor rooms. Third floor completed. Are reserving on a CC I was told I had to give a $50.00 cash deposit for incidentals since I was on the third floor!! In 45 years of hotel stays I have never had to pay a deposit!! Told them the credit card would be the deposit. They made copies of my CC and DL . They would not return them at check out. (Watching my CC bill). Got one room key for two people. When coming in with luggage and got to elevator it had a sign on it stating “out of service use the stairs” this was almost the last straw! Lady at desk in very broken English said the elevator was working. It did but sounded like it would break at any time and the graffiti in it was bad. Once to room it was clean and freshly painted. But nice. Had one large towel, two hand towels and wash rags. Went to desk and asked for another set of towels and received a single large towel. Reason was given we already had two which we did not. Would NOT give a 1 but this was the lowest I can give on this app!!

Forced to stay here over holiday weekend due to family emergency and only hotel in area available. Hotel room was very dirty . Mold in shower, urine stains around toilet base caulking, stains on room walls, old beer caps on carpet floor , hole in room window , both lamps and alarm clock did not work. Room furniture is very worn were the wood stain is gone showing scrathed up and damaged bare wood. As a bonus the lobby smells of body odor and curry. Elevator door and interior are filthy. Just a dirty hotel