Surtel Hotel
1 noche
Habitaciones y huéspedes
1 habitación, 2 adultos, 0 niños
Todos los alojamientos en Kuşadası
Surtel Hotel
Camikebir, Atatürk Blv. No: 20, 09400 Kuşadası, Aydin Province, Turquía
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Igualamos los precios
Instalaciones y servicios
Piscina exterior
Alquiler de coches
Zona privada de playa
Sala multiusos
Restaurante
Sala de conferencias
Bar
Consigna de equipaje
Todos los servicios
Descripción del alojamiento
Si decides alojarte en Surtel Hotel de Kuşadası, estarás cerca de la playa y a apenas 3 min en coche de Puerto deportivo de Kusadasi y a 8 de Playa Kadinlar Denizi. Además, este hotel se encuentra a 0,6 km de Playa de Kusadasi y a 15 km de Ruinas de Éfeso.
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6.0/10
Limpieza6.0
Instalaciones6.0
Ubicación6.0
Servicio6.0
Todas las valoraciones (39)
Alrededores
Aeropuerto: Aeropuerto de Esmirna-Adnan Menderes
(66.8 km)
Lugares de interés: Kusadasi İbramaki Art Gallery
(<100 m)
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Información general
Habitaciones
Valoraciones de usuarios
Instalaciones y servicios
Políticas
3
Habitación triple
Con ventana
Se permite fumar
Aire acondicionado
Vistas al mar
Cuarto de aseo privado
Balcón
Comprobar disponibilidad
3
Habitación estándar
2 Cama individual o 1 Cama doble y 1 Cama individual
Prohibido fumar
Aire acondicionado
Baño privado
Minibar
Vistas al mar
Comprobar disponibilidad
Valoraciones de usuarios
6/10
39 valoraciones
Valoraciones reales- Limpieza6
- Instalaciones6
- Ubicación6
- Servicio6
Calificación media de alojamientos similares en Kuşadası
Usuario invitado
20 de agosto de 2024
Just awful! Lobby is quite nice and clean however when you get to the rooms it’s a different story. Extremely outdated. Double bed was 2 camp beds pushed together. Bathroom was a disgrace and shower curtain was dirty. The terrace was dirty and had what looked like hair and blockage around the hole on the floor. ***wifi does not work in any bedrooms, only lobby and that was intermittent. We were there 4 days and bedding was changed once and toilet roll topped up, nothing was cleaned. Breakfast (no word of a lie) was boiled eggs, toast, lettuce and a hotdog sausage- we didn’t eat there once. The pool on the roof looks nothing like the photos advertise, it’s scruffy and dirty. A man on reception every time we asked a question he wanted a tip. We said that we were so thankful we were only there for 4 days as if was any longer I think I would have invested in moving hotels. I would have been devastated if I’d saved all year round to stay there. The hotel was not busy at all which spoke volumes I thought. I feel abit bad writing which a terrible review but I was miserable the time I was there and I think it needs to change. The only positive was it was a great location.
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Usuario invitado
13 de agosto de 2024
We are currently staying at surtel hotel. The first couple of days were very lovely here. The hotel location is amazing and the views from the bar are very nice. But the bar and wait staff really let the place down. At the begining it was easy ignore but it is really creating a bad atmosphere here for us. I asked to speak to a manager who was out. I was told a time to return and when I did, the manager has completely ignored me. They refuse to give you ice unless you tip them. We wanted to order some extra drinks because the bar closed at eleven and we told no. We won't let them ruin our stay but I'd only recommend staying here if you can ignore bad manners. It's location will no doubt always make it busy but I'd sleep here only if I returned.
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Usuario invitado
30 de junio de 2024
Hasret really showed me the best of the best of Turkish hospitality. For any question we had, he had an answer and he was just so helpful. We stayed at Surtel Hotel for 23 nights and the best thing is that it's in heart of the city so everything is 5 minutes walk. Food is great, all of the hotel staff are always friendly and ready to help with a smile and there's even a bar by the pool on the rooftop which offers you an amazing view of the city. Cleaning lady does very good job and she is really kind. I don't usually give 5 star rating easy to places as I can be picky sometimes, however, Surtel hotel and Hasret definitively deserve my recommendation. If I come again to Kuşadasi, I will have this hotel in mind for sure! An absolute 10/10 experience!
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Usuario invitado
31 de marzo de 2023
I love the location of this hotel! It’s very close to the sea front bazar and Center of the town. Staff are very friendly and helpful, especially Hasret from the reception! 10 out of 10! Thank you for having us! We will come back.
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Usuario invitado
16 de agosto de 2023
The hotel needs massive renovations in every way! Everything is very old and rusty. However, if you are not picky by nature, it is a very good place to sleep and take a shower. The food is good, for 7 nights I didn't really know what I was eating because there was no label for each dish. There were some Turkish and Russian salads, pasta with ketchup and sausages, I didn't like the soups at all, they weren't inviting. There were only two types of hot food, mainly heated or fried semi-prepared foods. Overall, the food was ok as long as you had something in your stomach, but not something substantial. The waiters were very nice people, very respectful, especially Selcuk and Murat. We had a lot to discuss with them, and every time they made us feel very good. I saw that a lot of guests were wasting food, you have to do something about it because there are people who don't have anything to eat, and others are making fun of it. Kusadasi is a very nice place, we felt good. I recommend you to exchange your money in Turkish lira, if it is the first time you visit Turkey. The chances of being cheated when you want to buy something are very high. Many bazaars where you actually had to agree with the sellers on a price because they didn't have the prices displayed. There are no displayed prices even in the corner stores. It's a whole mess. Traffic is total chaos. All in all, it was a nice vacation, and I think we will come back next year, but definitely not in this hotel.
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Usuario invitado
9 de agosto de 2023
One of the worst hotels I've ever stayed in. I specify that the reservation was made by the travel agency with which I went on the trip. So: the hotel is old, unrenovated, unkempt. The linen is old, worn or even torn. The shower door is replaced with a worn and dirty PVC curtain. The condensate from the air conditioning unit flows into a plastic bottle, which I had to empty, otherwise the terrace fills with water, having the drain blocked. The hotel's express request, displayed in the bathrooms, is that the used toilet paper be thrown in the trash, not in the toilet!!!! (21st century) Wifi is just an illusion, it doesn't work at all in hotel rooms. In the hotel reception it works hard, with interruptions, often not at all here too. And when it works, you have to endure terrible heat, the hall has no air conditioning, with over 40 Celsius outside. In the end, when we had 2 days left, the hot water boiler broke down, until we left I had no hot water. In conclusion, stay away from this hotel.
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Usuario invitado
13 de julio de 2023
Just returned from a week here .. some of the friendliest staff I’ve ever encountered. Couldn’t do enough for you .. rooms are a bit dated and my only complaint really is rooms could do with a small fridge and kettle . There is room for them .
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Usuario invitado
20 de septiembre de 2022
This Hotel , is outdated in need of massive investment where do I start we arrived late and was met by a real nice man on reception. So not bad first image but then it went down hill . We had booked all inclusive that was a joke , breakfast was the same for 2 weeks ,the dining room Manager was the rudest man I ever met and the staff not much better , I think the chef was the only friendly one. The Dining room Manager his name was Mustafa faught with customers who complained. Drink included joke all you could get was local vodka, wine and beer. Not only that but ran out of beer lol and did not replace until next day. Not enough cleaning staff working there and I had to pity the ones who were . They ladies tried there best ,music playing across the street until early hours of the morning so hard to get to sleep , smell in bathroom coming up the drains furniture on balcony all broken , I could go on and on but just take my advice dont book this hotel stay away.
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Usuario invitado
13 de septiembre de 2022
The main advantages of the hotel are: - it is located in the center of the city - it offers free parking Minuses: - old furniture (i.e. small, 20 year old TVs) - no Wi-Fi in the rooms, only in the hotel lobby (however, it provides poor connection) - the food is awful - the hotel is supposed (as per the information they have provided) to offer a desert everyday at 4 pm, however this happens only at every 3 days - the hospitality crew members are always requesting (rather pushy) tips - the restaurant and the other public spaces in the hotel are very very dirty (the tablecloths are a health hazard) - there are many night clubs near the hotel, the music is loud (playing until 6 am) you cannot sleep
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Instalaciones y servicios
Servicios y prestaciones más populares
Piscina exterior
Alquiler de coches
Zona privada de playa
Sala multiusos
Restaurante
Sala de conferencias
Cargo extra
Bar
Consigna de equipaje
Wifi en zonas públicas
Gratis
Aparcamiento privado
Gratis
Servicio de recepción durante las 24 horas
Cambio de divisa
Piscina exterior
Restaurante
Restaurante
Restaurante
No hay información adicional
Más servicios
Internet
Wifi en zonas públicas
Gratis
Piscina exterior
Piscina en terraza
Piscina con vistas
Aparcamiento
Hay Privado (solo para huéspedes) disponible En el alojamiento. Es necesario reservar.
Aparcamiento privado
Gratis
Transporte
Servicio de enlace
Cargo extra
Alquiler de coches
Servicios de recepción
Servicio de reserva de tours y entradas
Consigna de equipaje
Caja de seguridad en la recepción
Cambio de divisa
Servicio de recepción durante las 24 horas
Idiomas que se hablan
Inglés
Alemán
Rumano
Ruso
Turco
Comida y bebida
Se ofrece comida halal
Habitaciones sin alcohol (previa solicitud)
Bar en el vestíbulo
Bar de aperitivos
Bar
Servicio de habitaciones
Actividades
Zona privada de playa
Playa pública
Zonas comunes
Cocina compartida
Ascensor
Servicios de limpieza
Secadora
Servicio de planchado
Cargo extra
Servicio de lavandería (en el alojamiento)
Cargo extra
Servicios para estancias de negocios
Sala multiusos
Sala de conferencias
Cargo extra
Servicio de fax y fotocopias
Accesibilidad
Hay disponibles habitaciones accesibles
Seguridad
Sala de primeros auxilios
Circuito cerrado de televisión en las zonas comunes
Botiquín
Extintor
Personal de seguridad
Detector de humo
Políticas del alojamiento
Hora de entrada y de salida
Hora de entrada: a partir de las 14:00
Hora de salida: antes de las 12:00
Horario de recepción: 24 h, todos los días
Políticas sobre admisión de niños
El hotel admite niños a partir de 6 años.
Es posible que se apliquen cargos adicionales por hospedarte con niños (solo pueden usar las camas disponibles en la habitación). Introduce el número de niños para actualizar el precio.
Cunas y camas extra
No es posible añadir camas extra en ningún tipo de habitación. Las normativas sobre cunas varían según el tipo de habitación. Te recomendamos consultarlas para obtener más información.
Desayuno
TipoBufé
| Edad | Cargo |
|---|---|
Adulto | Contactar con el hotel |
El precio de los desayunos adicionales no se incluye en el importe total de la reserva, y debe abonarse en el alojamiento.
Mascotas
No se admiten mascotas
Requisitos de edad
El huésped principal que haga el registro de entrada debe tener al menos 18 años.
Pago en el hotel
Descripción del alojamiento
- N.º de habitaciones: 8
Si decides alojarte en Surtel Hotel de Kuşadası, estarás cerca de la playa y a apenas 3 min en coche de Puerto deportivo de Kusadasi y a 8 de Playa Kadinlar Denizi. Además, este hotel se encuentra a 0,6 km de Playa de Kusadasi y a 15 km de Ruinas de Éfeso.
Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza en la azotea donde sentarte a contemplar el paisaje. Encontrarás además conexión a Internet wifi gratis, asistencia turística (adquisición de entradas) y un salón de eventos.
Este hotel ofrece tarifas con todo incluido. Esta tarifa incluye las comidas y bebidas que se consuman en los bares y restaurantes del alojamiento. Se podrá aplicar un suplemento por comer en algunos restaurantes, o por determinados menús o platos, bebidas u otros servicios. Si tienes hambre, pasa por el restaurante de este hotel, que ofrece almuerzos y cenas, o llama al servicio de habitaciones con horario limitado. Apaga la sed con tu bebida favorita en el bar junto a la piscina.
Tendrás un servicio de recepción las 24 horas, una lavandería y café o té en las zonas comunes a tu disposición.
Te sentirás como en tu propia casa en cualquiera de las 90 habitaciones con minibar y televisión LCD. Las habitaciones disponen de balcón. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza en la azotea donde sentarte a contemplar el paisaje. Encontrarás además conexión a Internet wifi gratis, asistencia turística (adquisición de entradas) y un salón de eventos.
Este hotel ofrece tarifas con todo incluido. Esta tarifa incluye las comidas y bebidas que se consuman en los bares y restaurantes del alojamiento. Se podrá aplicar un suplemento por comer en algunos restaurantes, o por determinados menús o platos, bebidas u otros servicios. Si tienes hambre, pasa por el restaurante de este hotel, que ofrece almuerzos y cenas, o llama al servicio de habitaciones con horario limitado. Apaga la sed con tu bebida favorita en el bar junto a la piscina.
Tendrás un servicio de recepción las 24 horas, una lavandería y café o té en las zonas comunes a tu disposición.
Te sentirás como en tu propia casa en cualquiera de las 90 habitaciones con minibar y televisión LCD. Las habitaciones disponen de balcón. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo.