City Comfort Inn (Kunshan High-speed Railway Station Renmin Road)

Location was perfect and also my initial consideration, right at the center of city. No much to expect except for those standard items example - service, cleanliness or comfortability therefore to my surprise, the rooms were cosy and clean (guessed it’s because they were newly renovated or not long ago) but, but except for some minor hiccups example - air conditioning controls (remote and wall mounted) + room WiFi needs pre-logging on before connectable (used my phone hotspot to fix problem)! Everything was fine until the next day slightly before checking out, they cut off my room electricity abruptly half an hour before checkout time! Imagine if you’re still using the bathroom! This needs serious attention as I have never encounter such scenarios before, in my entire life experience of travelings and staying in hotels. Never. Of course my booking came with the “late checkout privilege” so why the rush? Oh and they did offer an upgrade of room (when checking in) but, but with additional charges! Wondering if these misunderstandings were “intentional” or caused by miscommunication between the hotel management and platform, a sales technique? Please clarify: rewards enjoyable/ available after booking, if possible thank you

此店價格極不穩定，一個半小時價位相差24元，進店前台愛理不理，反應遲鈍，過道煙味極重，很燻人，進入房間，樓下是網吧，後面是KTV，非常嘈雜，給我開的房間不知道後面哪裡來的狗，一直叫不停，一點不隔音，害得我凌晨一點多才睡着，房間異味非常大，其次就是洗澡的，怎麼沒有沐浴液，衹有兩瓶洗髮液，是不是我不會用，還是什麼原因，總之，我沒有找到，洗好澡，用好浴巾，發現有一個大洞，邊上都毛掉了，還在用，影響連鎖酒店的形象，空調出風口特別臟，頭抬起來，灰塵都快掉下來了，房間的兩瓶水，有一瓶還是開過的，地板上都是前面客人吐過的痰，沒有拖乾淨，早上五點被凍醒了，原來開着的空調暖風被關了，一直到了五點半才送暖風，床上還有毛髮，被套都不換，貼腳線掉了，都不修修，總之，這次踩坑了，什麼時候連鎖店也變得這麼L0T了

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